Mya Pierson
Petersburg
Summary
Dynamic and dedicated professional with a strong background in customer service at Foodlion Grocery Store. Proven ability to enhance customer experiences through effective communication and teamwork. Skilled in cash handling and maintaining accuracy, consistently achieving high customer satisfaction and operational efficiency. Committed to professionalism and integrity in all interactions.
Overview
2027
2027
years of professional experience
Work History
Cashier
Foodlion Grocery Store
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted customers with inquiries and product location for enhanced shopping experience.
- Handled returns and exchanges following store policies to ensure customer satisfaction.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Enforced store policies on age-restricted sales, ensuring compliance with legal regulations.
- Trained new cashiers on system operations and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Screen Printer
Custom T's And Promotional Products
Petersburg, VA
11.2022 - Current
- Operated screen printing machinery to produce high-quality printed materials.
- Prepared screens through cleaning, coating, and exposure processes for optimal print accuracy.
- Assisted in color matching and design layout to ensure client satisfaction with final products.
- Monitored production quality, identifying and resolving issues to maintain standards.
- Collaborated with team members to streamline workflow and improve efficiency in printing operations.
- Installed and repositioned screen printing plates and pressure roles.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Prepared, mixed and loaded screen ink.
- Performed quality checks and dried, folded and packed completed articles.
- Reduced waste by closely monitoring ink usage, screen condition, and print consistency during production runs.
Education
High School Diploma -
Carver College And Career Academy
Chesterfield, VASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
Timeline
Screen Printer
Custom T's And Promotional Products
11.2022 - Current
Cashier
Foodlion Grocery Store
High School Diploma -
Carver College And Career Academy