Mykaila Fly
Chesapeake
Summary
Dynamic and results-driven professional with a proven track record at The Bier Garden, excelling in customer service and team collaboration. Adept at multi-tasking and problem-solving, I consistently delivered exceptional dining experiences while efficiently managing high-volume service. Strong communication skills and organizational abilities ensure seamless operations and satisfied guests.
Overview
5
5
years of professional experience
Work History
Server
Fish & Slips Raw Bar & Marina
05.2025 - Current
- Delivered exceptional customer service to enhance guest satisfaction in fast-paced dining environment.
- Ensured accurate and timely delivery of food and beverages to enhance dining experience.
- Maintained cleanliness and organization of dining area and service stations to support efficient service.
- Collaborated with kitchen staff to ensure smooth order delivery process.
Server/Bartender/Host
The Bier Garden
Portsmouth
03.2022 - 05.2024
- Advanced from Host to Server and Bartender roles in high-volume restaurant.
- Served over 50 guests per shift, ensuring accurate order processing and timely payment handling.
- Enhanced guest experiences with tailored recommendations on specials and drink pairings.
- Coordinated with kitchen and bar staff to streamline service flow and optimize table rotation.
Sales Associate/Cashier/Stocker
Bath & Body Works
Chesapeake
04.2021 - 02.2022
- Guided customers in product selection and fulfilled additional requests to enhance their shopping experience.
- Executed transactions swiftly at cash register, contributing to customer satisfaction.
- Stocked products promptly from shipment to store, maintaining product availability for customers.
Office Employee
DSG Construction
Chesapeake
11.2020 - 04.2021
- Ensured accurate record-keeping through meticulous data entry in online spreadsheets.
- Streamlined office efficiency by organizing paperwork for quick retrieval.
- Delivered weekly safety sheets and paychecks to employees punctually.
- Coordinated office errands, managing mail orders and arranging lunches to support team functions.
Education
High School Diploma - Certifications
Nansemond River High
Suffolk06.2016
Some College - General Studies
Tidewater Community College
PortsmouthSkills
- Customer service excellence
- Communication skills
- Attentiveness and focus
- Multi-tasking abilities
- Time management
- Organizational skills
- Problem solving
- Team collaboration
- Conflict resolution
- Positive mindset
Timeline
Server
Fish & Slips Raw Bar & Marina
05.2025 - Current
Server/Bartender/Host
The Bier Garden
03.2022 - 05.2024
Sales Associate/Cashier/Stocker
Bath & Body Works
04.2021 - 02.2022
Office Employee
DSG Construction
11.2020 - 04.2021
High School Diploma - Certifications
Nansemond River High
Some College - General Studies
Tidewater Community College