MYRIAM STITH
Richmond
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Overview
12
12
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work History
Operations Supervisor
DHL Supply Chain/Taunton MA
Richmond
10.2013 - Current
- Trained new employees on proper job functions and company policies and procedures.
- Determine cause of customer complaints, find the best solution for the issue at hand and correct the problem in a timely manner
- Scheduling shipment pick-up with carriers and customers, loading and unloading trucks with pallet rider or forklift
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Trained staff on operating procedures and company services.
- Exhibited high energy and professionalism when dealing with clients and staff
- 26 Direct Reports
- Site Safety Champion
- Supervised daily operations to ensure efficient workflow and compliance with safety standards.
- Trained new employees on operational procedures and safety protocols within the facility.
- Coordinated logistics activities, ensuring timely shipment and receipt of products.
- Conducted regular performance evaluations to assess team effectiveness and identify training needs.
- Collaborated with cross-functional teams to address operational challenges and streamline processes.
- Ensured adherence to company policies while fostering a positive work environment for staff.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Education
GED -
Grafton Job Corps
North Grafton, MASkills
- Workplace Safety
- Team Building
- Reliable and Responsible
- Active Listening
- Quick Learner
- Shipping and Receiving
- Adaptable and Flexible
- Staff Training
- Handling Customer Inquiries
- Motivated Team Player
- Excellent customer service
- Training and development
- Safety management
- Customer service
- Performance evaluation
- Team leadership
- Cross-functional collaboration
- Time management
- Effective communication
- Problem solving
- Issue resolution
- Logistics oversight
- Management
- Operational planning
- Safety oversight
- Warehouse operations
- Team Training
- Staff supervision
- Employee development
- Staff training
- Phone and email etiquette
Certification
Raymond MHE Trainer Certification
Personal Information
Willing To Relocate: 1
Timeline
Operations Supervisor
DHL Supply Chain/Taunton MA
10.2013 - Current
GED -
Grafton Job Corps