Nabrica Reaves
Newport News
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 5+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Riverside Healthcare
Newport News
08.2023 - 03.2026
- Assisted in patient examinations and procedures under physician supervision.
- Managed patient records to ensure compliance with healthcare regulations.
- Coordinated patient appointments and follow-up care efficiently.
- Performed laboratory tests and prepared specimens for analysis.
- Educated patients on health maintenance and disease prevention strategies.
- Collaborated with healthcare team to enhance patient care delivery processes.
- Maintained clinical records according to HIPAA regulations.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Registered Medical Assistant
Sentara Healthcare
Yorktown
01.2018 - 08.2023
- Performed patient care and clerical tasks under supervision of healthcare professionals.
- Coordinated patient appointments and follow-up care efficiently.
- Educated patients on health maintenance and disease prevention strategies.
- Maintained medical equipment and ensured cleanliness of clinical areas.
- Assisted physicians during exams, treatments, and procedures.
- Prepared treatment rooms by cleaning surfaces and restocking supplies.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Conducted patient assessments, including vital signs and medical history documentation.
Front Desk Lead/Admin
Courtyard Yorktown
Yorktown
11.2014 - 01.2018
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Medical Assisting Intern
Oyster Point
Newport News
06.2017 - 08.2017
- Escorted patients to the treatment area
- Assisted nurses and physicians with various patient treatment and care
- Sterilized and set up instruments
- Restocked treatment area
- Notified nurse or physician when the patient was ready for exam
- Maintained cleanliness in the treatment area
- Registered patients
- Checked patients out and scheduled next appointments
- Collected insurance information and verified current information.
Education
Associate of Applied Science - Medical Assisting
Bryant & Stratton College
06-2017
Skills
- Medical Terminology
- HIPAA Compliance
- Clinical Applications
- Critical Thinking
- Appointment Scheduling
- Updating Medical Records
- Clear Communication
- Medication Administration
- Patient Relations
- Wound Care
- Check-In and Check-Out Procedures
- Examination Preparation
Certification
Certified Medical Assistant
December 2018 to December 2023
American Medical Technologist
CPR Certification
November 2020 to November 2022
Sentara Healthcare Training Center
BLS Provider
Additional Information
- Authorized to work in the US for any employer
Timeline
Registered Medical Assistant
Riverside Healthcare
08.2023 - 03.2026
Registered Medical Assistant
Sentara Healthcare
01.2018 - 08.2023
Medical Assisting Intern
Oyster Point
06.2017 - 08.2017
Front Desk Lead/Admin
Courtyard Yorktown
11.2014 - 01.2018
Associate of Applied Science - Medical Assisting
Bryant & Stratton College