Nadezhda Chuyeva

Develop strong relationships with new and repeat clients, monitor loads, track shipments and resolve in transit issues to ensure on time delivery, negotiate rates and terms to ensure profitability while meeting client needs, maintain detailed shipping records and ensure compliance with DOT regulations, maintain carrier compliance files and updated TMS with real time data.

Greeted guests in a friendly, promt manner and guided them through buffet options and drink selections. Maintained a clean and organized dining area, resetting tables quickly to accommodate new guests. Delivered beverages and special food requests to tables, ensuring high customer satisfaction. handled guest concerns professionally and efficiently, contributing to a positive dining experience.

Monitored inventory levels and kept adequate stock in product displays on sales floor. Prepared interesting and innovative visual displays to grab customer interest and promote
sales. Provided exceptional customer service. Created a positive customer experience. Trained and mentored associates using appropriate company recourses and tools. Addressed customer concerns and issues promptly, ensuring a positive customer experience. Assigned register, support and respond to POS coverage needs, coordinated breaks for all sales associates.

Explained menu items and suggested appropriate options for food allergy concerns. Increased sales significantly by upselling higher-end products to customers. Delivered attentive, exceptional, friendly and fast service Answered questions about menu selection and make recommendations when requested. Accurately recorded orders and cooperated with team members to serve food and beverages that exceeded guests' expectations. Totaled checks, presenting them to customers and accepted payments for services.

Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items. Bussed and reset tables to keep dining room and work areas clean. Explained menu items and suggested appropriate options for food allergy concerns. Kept register accurate through correct billing, payment processing and cash management practices. Increased sales significantly by upselling higher-end products to customers. Performed some cleaning duties such at the service station, around the kitchen and in the dining area.

Cross-trained existing employees to maximize team ability and performance. Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Developed and maintained relationships with customers and suppliers through account development. Approved regular payroll submissions for employees. Conferred with company officials to develop methods and procedures to increase sales, expand markets and promote business. Monitored sales activities to ensure that customers received satisfactory and quality food service. Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement. Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.