Nadia Ricks
Smithfield
Summary
Dependable and motivated professional with experience in warehouse operations, retail, security, and traffic control. Recognized for maintaining safe, organized work environments while handling fast-paced responsibilities and supporting team operations. Demonstrates strong communication, reliability, and the ability to quickly adapt to new roles. Brings hands-on experience with customer service, inventory, safety compliance, and team coordination, with a consistent focus on efficiency and getting the job done.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
ON Stocking TN
Walmart
Newport News
01.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Security Guard
Allied Universal Security Services
Newport News
12.2025 - 03.2026
- Monitored premises to ensure safety and security of all individuals.
- Conducted routine inspections of buildings and grounds for potential hazards.
- Reported incidents and suspicious activities to appropriate authorities promptly.
Project Lead
AWP Safety
Hampton
08.2025 - 01.2026
- Direct traffic coordination, enhancing team efficiency and minimizing operational delays
- Guide construction crews and pedestrians safely through zones, reducing incidents significantly
- Coordinate team movements, ensuring seamless operations and high safety standards
- Oversee outdoor safety protocols, ensuring compliance and fostering a secure work environment
- Fostered a culture of safety by mentoring team members and prioritizing safety procedures
Warehouse Worker
Amazon
Suffolk
06.2024 - 07.2025
- Operated material handling equipment for efficient inventory movement.
- Sorted and packed customer orders for timely shipping.
- Maintained a clean and organized workspace to ensure safety standards.
Sales Representative
Life Protect 24/7
Norfolk
10.2024 - 01.2025
- Engaged customers to understand their needs and promote services.
- Demonstrated product features and benefits to potential clients effectively.
- Managed client accounts and provided ongoing support throughout the sales process.
Shift Leader
SUBWAY®Restaurants
Norfolk
10.2023 - 05.2024
- Supervised daily operations and ensured adherence to food safety standards.
- Trained new employees on procedures and customer service expectations.
- Coordinated shifts and assigned tasks to optimize staff efficiency.
- Resolved customer complaints and enhanced dining experiences promptly.
- Monitored cleanliness and organization of the restaurant environment consistently.
- Assisted in cash management and accurate financial transaction reporting.
- Assisted in training new employees on shift operations.
Customer Service Representative
Pizza Hut
Smithfield
05.2020 - 08.2023
- Managed customer inquiries efficiently and accurately to enhance satisfaction.
- Processed orders promptly using point-of-sale systems for order accuracy.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Arts - Criminal Justice
Old Dominion University
Norfolk, VA 08.2023 - 01.2025
Kings Fork High School
Suffolk, VirginiaSkills
- Cash Handling
- Customer Service
- Heavy Lifting
- Flagger Certified
- EMS Certified
- Microsoft Office
- Organizational Skills
- Fast Learner
- Dependable
- Teamwork & Leadership
- DCJS Credentials
Certification
- DCJS
- EMS
- Flagging
Timeline
ON Stocking TN
Walmart
01.2026 - Current
Security Guard
Allied Universal Security Services
12.2025 - 03.2026
Project Lead
AWP Safety
08.2025 - 01.2026
Sales Representative
Life Protect 24/7
10.2024 - 01.2025
Warehouse Worker
Amazon
06.2024 - 07.2025
Shift Leader
SUBWAY®Restaurants
10.2023 - 05.2024
Bachelor of Arts - Criminal Justice
Old Dominion University
08.2023 - 01.2025
Customer Service Representative
Pizza Hut
05.2020 - 08.2023
Kings Fork High School