Nahid Akter
Woodbridge
Summary
Quality Assurance Analyst with6+ years of experience in all phases of software testing. Experience in different SDLC and STLC methodologies Agile, Waterfall. Performed508 Compliance Testing using testing tools such as Axe Dev, JAWs, WAVE Evaluation, NVDA screen reader, and Zoom Text. Strong understanding of web accessibility standards (Section508, WCAG2.0). Expertise in understanding and analyzing Test requirements, Tracking changes and maintenance of Test Requirements. Have Medicaid. SNAP, TEA & DSNAP Policy Certification Create and execute test data in both Maintenance and Operation (M&O) and Enterprise Level of care (ELOC) projects of the Integrated Eligibility System. Experience in designing test strategy, test plan, planning and implementation of test suits. Experienced in Software Development Life Cycle in Agile (Scrum) & Waterfall and Software Testing Life Cycle (STLC) and Bug Life Cycle. Experience in analyzing the User Stories, Requirements and Use Cases to develop test cases. Worked extensively on performing Black Box Testing, Functional Testing, System Testing, Smoke Testing,508 Compliance testing, UAT Testing, Regression Testing, User Acceptance Testing. AMP, Cross Browser, Access Assistant and IBM Equal Access Accessibility Checker. Extensively experienced in Software QA performing Manual Software Testing, writing Test plans and Test cases using various Tools. Executed batch jobs. Experience in performing mobile functionality and usability testing for mobile web and mobile apps. Worked in a cloud environment to test functionalities of the web application. Experience in test management and defect management tools Atlassian JIRA, Confluence, Zephyr. Reporting testing progress at the end of every sprint in the Sprint Review and defect tracking using JIRA. Learn & Understand Medicaid, TEA, and SNAP benefits program for writing and execution of test cases. Executed both Functional & UAT Scripts. Execute UAT batch jobs and perform application Interface/Integration testing. Strong Knowledge of HP ALM and QC (Project management, defect reporting and tracking tools).Experience in writing basic to moderate SQL Queries to extract data from Databases. Proficient in Microsoft Office Suite: Excel, Project, Word, Presentation, Outlook, and Access. Ability to respond to strict time constraints and changing priorities and timelines. Excellent decision-making skills with an effective combination of undertaking multiple responsibilities. Built and enhanced automated testing frameworks to support CI/CD pipelines using tools such as Jenkins and GitHub. Knowledge of reviewing, analyzing Business Requirement Document, Scripting & Documentation. Testing Artifacts & Test Case development, Test Plans, Cases, Processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QA Test Engineer/ Accessibility Tester
United State Department of Labor
08.2022 - Current
- Responsible for breaking down requirements based on functional specifications, design, development, testing, debugging, and documentation of applications to meet specifications
- Developed test cases and plans for testing
- Tested applications alongside the sprint team in a dynamic environment using Agile and Scrum methodologies
- Engaged in various Agile-Scrum ceremonies like Daily Stand-up, Sprint Grooming, Sprint Review, and Sprint Retrospective
- Implemented TestNG and Cucumber framework with Selenium to enable parallel execution, maintain code, and generate reports
- Built and enhanced automated testing frameworks to support CI/CD pipelines using tools such as Jenkins and GitHub
- Created Selenium WebDriver automation scripts in Java using Maven and TestNG for testing web applications
- Conducted compatibility testing across different browsers (IE, Chrome, Firefox, Safari)
- Developed Requirement Traceability Matrix (RTM) from comprehensive test plans and scenarios
- Participated in Smoke testing, Sanity testing, Regression, and Black box testing
- Collaborated with the development team on defect reporting, fixes, resolution, and management using JIRA
- Automated Regression Suite of test cases using Eclipse, Java, and Maven to facilitate script maintenance
- Validated Restful API services and executed API regression testing using Postman and REST client
- Conducted Manual Functional Testing and Automated Testing using Selenium for new builds of the application
- Compared actual results with expected results and validated data using reverse engineering methodology (backward navigation from target to source)
- Involved in all stages of the testing process, including the development of test procedures and test cases based on requirements for regression testing
- Conducted comprehensive accessibility testing on web applications, mobile apps, and software products to ensure compliance with WCAG2.1 and other accessibility standards
- Collaborated with development teams to identify and resolve accessibility issues, providing detailed reports and recommendations for improvement
- Developed and executed accessibility test plans, test cases, and test scripts, leveraging various assistive technologies, including screen readers, voice recognition software, and magnification tools
- Hands on experiences on using adobe acrobat pro DC to create accessible PDF forms
- Able to run PDF checks, view results in detail
- Able to read PDF content end-to-end, read sections, levels, and bookmarks only
- Able to pause & resume
- Provided accessibility training and guidance to project teams, promoting a culture of accessibility awareness, and understanding
- Conducted user testing with individuals with disabilities to gather feedback and fine-tune accessibility features and user experiences
- Maintained up-to-date knowledge of accessibility guidelines and best practices, keeping the company informed of regulatory changes and potential impact
- Conducting Accessibility Testing using ANDI, JAWS, ZoomText, NVDA, etc
- Generated reports with parameters, sub-reports, cross tabs, and charts using Crystal Reports
Quality Assurance Tester
Department of Commerce
12.2020 - 07.2022
- Responsible for documenting, implementing, monitoring, and enforcing all testing processes and procedures in accordance with organizational standards
- Collaborated closely with the Product Owner to clarify application requirements for the project
- Created test plans and proposed scripts for user-requested system enhancements and projects
- Participated in all stages of the Software Testing Life Cycle (STLC) and Test-Driven Development
- Conducted test planning, execution, and performed Functionality Testing and Regression Testing
- Engaged in the agile development environment through sprint meetings and story grooming sessions
- Utilized various test management tools including Zephyr
- Reviewed and updated Requirements Traceability Matrices (RTM) to ensure compliance with project test conditions
- Developed automated tests using Selenium, Cucumber, and Maven to reduce manual testing efforts
- Created Behavior Driven Development (BDD) scripts with Cucumber and wrote step definitions
- Developed Test Scripts from scratch using Selenium WebDriver, Maven, Cucumber, and Eclipse IDE
- Implemented scenarios into step definition classes and executed through runner classes using different Cucumber options
- Identified test cases for manual and Automation with Selenium WebDriver for Smoke Test, Functional, and Regression Tests
- Conducted functional testing, black box testing, negative testing, and compatibility testing
- Performed manual testing on each build and regression testing using Selenium WebDriver
- Wrote CSS Selector and XPath manually to target dynamic Web Elements
- Developed test scripts and analyzed results in Integration, Regression, Functional, and Acceptance testing stages using Selenium WebDriver
- Executed regression testing after each build release and updated Scripts using Selenium
- Conducted back-end testing by writing and executing SQL queries to validate data integrity
- Assisted in User Acceptance Testing (UAT) to ensure the application meets user needs
- Conducted comprehensive accessibility testing on web applications, mobile apps, and software products to ensure compliance with WCAG and other accessibility standards
- Good Knowledge on Web Content Accessibility Guidelines (WCAG) and AA & AAA standards
- Hands on experiences on using adobe acrobat pro DC to create accessible PDF forms
- Able to run PDF checks, view results in detail
- Able to read PDF content end-to-end, read sections, levels, and bookmarks only
- Able to pause & resume
- Experience in using the different assistive technologies (JAWS, NVDA, Screen reader, Voiceover)
- Collaborated with development teams to identify and resolve accessibility issues, providing detailed reports and recommendations for improvement
- Developed and executed accessibility test plans, test cases, and test scripts, leveraging various assistive technologies, including screen readers, voice recognition software, and magnification tools
- Provided accessibility training and guidance to project teams, promoting a culture of accessibility awareness, and understanding
- Conducted user testing with individuals with disabilities to gather feedback and fine-tune accessibility features and user experiences
- Maintained up-to-date knowledge of accessibility guidelines and best practices, keeping the company informed of regulatory changes and potential impact
QA Tester
Randstad
01.2018 - 11.2020
- Created Manual Test Cases covering various types of testing such as Functional, Smoke, Integration, Regression, and Sanity, and actively participated in User Acceptance Testing (UAT)
- Collaborated with Technical resources including Business Analysts (BA), Product Owners (PO), and Developers (DEV) to formulate Test Plans, Scenarios, User Stories, and Test Cases based on Requirements and Design Documents
- Engaged in all Agile Ceremonies as a member of the Agile Scrum Team
- Utilized Bug Tracking tool (JIRA) extensively for reporting bugs, tracking their lifecycle, and contributing to Level of Effort discussions for determining story points during Story Point Estimation and Planning Poker sessions
- Participated in Software Design and Review Meetings as well as Test Case Review meetings
- Coordinated closely with the Development team, Product team, and QA team to address challenging issues, bugs, and new feature implementations encountered during testing
- Tested both existing and new functionalities to ensure the overall workflow integrity
- Participated in business requirements discussions, user requests and reviews, walk-through sessions, scrum-planning meetings, and other relevant gatherings
- Maintained Traceability Matrix to ensure comprehensive coverage of all conditions outlined in the Test Plan and to track testing progress consistently
- Maintained up-to-date knowledge of accessibility guidelines and best practices, keeping the company informed of regulatory changes and potential impact
- Conducting Accessibility Testing using ANDI, JAWS
Education
Masters in Business Administration -
Virginia International University
01.2016
Bachelor in Pharmacy - undefined
Stamford University Bangladesh
01.2011
Skills
- Methodologies: Agile/Scrum, Agile SAFe, Waterfall, SDLC
- Test Frameworks: Data Driven, Hybrid, Page Object Model
- Artifacts: Test Strategy, Test Cases, Test Plan, RTM, Test Summary Report, Bug Report
- Bug Tracking Tools: JIRA, Zephyr, ALM, Quality Center and Target Process WebDriver and Subject7 Maven, Cucumber, Git, VBScript
- Automation Tools: Java, Selenium
- Mobile Platforms: Android, iOS, Windows Phone
- 508 Testing: JAWS, WAVE, WCAG20 and NVDA
- IDE: Eclipse, Postman
- Databases: MySQL, Oracle, MS Access
- MS Office Tools: Excel, Outlook, PowerPoint, TOAD and Word
- Operating Systems: Windows, Mac OS
Certification
- Certified DHS Section508 Trusted Tester
- Workday HCM Certified Consultant
- CompTIA Security + CE Certified
- Scrum Master Certificate
Timeline
QA Test Engineer/ Accessibility Tester
United State Department of Labor
08.2022 - Current
Quality Assurance Tester
Department of Commerce
12.2020 - 07.2022
QA Tester
Randstad
01.2018 - 11.2020
Bachelor in Pharmacy - undefined
Stamford University Bangladesh
Masters in Business Administration -
Virginia International University
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