Nana Sczech
Lorton,VA
Summary
Reliable and motivated student with professional barista experience and a strong background in customer service. Known for providing fast, friendly, and consistent service in fast-paced environments. Skilled in opening and closing procedures, multitasking, and supporting team success. Highly dependable, balancing work, academics, and sports with strong time management. Genuinely passionate about creating positive customer experiences and excited to contribute to the welcoming and community-focused atmosphere at Starbucks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Foundation Coffee Roaster
08.2023 - Current
- Prepare and serve a wide range of coffee and espresso-based beverages, ensuring quality, accuracy, and presentation standards
- Operated espresso machines, grinders, and blenders efficiently for optimal beverage preparation
- Open and close the store independently, including handling cash, setting up/breaking down equipment, and completing daily checklists
- Maintained cleanliness of work area, ensuring compliance with health and safety standards.
- Manage high-volume orders efficiently during peak hours, demonstrating multitasking, focus, and time management
- Handle customer concerns and special requests with professionalism, resolving issues and maintaining satisfaction
Winter-Guard Instructor
South County High School
10.2023 - 04.2024
- Assisted in the instruction and development of a competitive high school winter-guard team.
- Co-led and motivated a team of over 20 students, fostering a positive and inclusive environment while balancing discipline and encouragement
- Coached individuals with diverse learning styles, promoting patience, empathy, and a customer-first mindset
- Communicated effectively with students, parents, and staff, ensuring smooth coordination and performance success
- Maintained high energy and enthusiasm, creating a welcoming and motivating atmosphere during rehearsals and events
Education
Bachelor - Communications
George Mason University
Fairfax, VA06-2026
Skills
- Exceptional customer service and hospitality
- Teamwork and collaboration
- Time management
- Attention to detail
- Responsible
- Friendly and outgoing
- Barista experience
- Opening and closing duties
Certification
- Fundamentals of Media Relations, Muck Rack - Dec 2024
- Fundamentals of Social Media, Muck Rack - Dec 2024
Languages
Javanese
Native or Bilingual
Timeline
Winter-Guard Instructor
South County High School
10.2023 - 04.2024
Barista
Foundation Coffee Roaster
08.2023 - Current
Bachelor - Communications
George Mason University