Nancy Hickman
Roanoke
Summary
Dedicated School Bus Aide with a proven track record at Roanoke County Schools, excelling in student safety and behavior management. Skilled in emergency response and effective communication, I foster positive relationships with students and parents, ensuring a supportive environment. Committed to inclusivity, I adapt to diverse needs, enhancing overall transportation experiences.
Overview
1
1
year of professional experience
Work History
School Bus Aide
Roanoke County Schools
Roanoke, VA
04.2017 - 01.2018
- Assisted students in boarding and exiting buses safely.
- Monitored student behavior to ensure adherence to safety protocols.
- Communicated effectively with drivers regarding student needs and concerns.
- Supported students with special needs, promoting inclusivity during transport.
- Collaborated with school staff to address transportation-related issues promptly.
- Maintained cleanliness and organization of bus environment for comfort and safety.
- Adapted quickly to changing schedules or unexpected situations during routes.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Built and maintained positive relationships with teachers, students and parents.
- Documented disciplinary and behavioral incidents in tailored reports.
- Provided exceptional customer service to all passengers by maintaining a courteous demeanor while enforcing rules on board the bus.
- Supported bus driver in managing emergency situations, effectively implementing safety protocols.
- Enhanced student safety by consistently monitoring bus behavior and addressing issues promptly.
- Facilitated smooth transitions between home, school, and extracurricular activities by coordinating transportation schedules with other aides and drivers.
- Communicated effectively with colleagues, sharing pertinent information about individual students'' needs or behavioral concerns.
- Played an active role in school community by attending and providing support at various school events, meetings, and activities.
- Maintained a clean and orderly bus environment by performing daily inspections and cleaning tasks.
- Continuously monitored student behavior on the bus to identify potential safety hazards, taking preventative actions as necessary.
- Assisted students with special needs, ensuring their comfort and well-being during transportation.
- Participated in ongoing professional development to continuously enhance knowledge of best practices in student support.
- Collaborated with school staff to identify and address individual student requirements for optimal support.
- Supervised loading/unloading zones at schools, ensuring safety for both students and surrounding traffic.
- Developed strong rapport with students, establishing trust and enabling effective conflict resolution when needed.
- Improved overall passenger satisfaction by regularly soliciting feedback from students, parents, and staff members to make necessary adjustments in service delivery.
- Contributed to timely transportation by efficiently assisting students with boarding and disembarking procedures.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Assisted juvenile passengers in crossing roadway safely.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Distributed completed school bus routes to bus contractors and appropriate schools.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Checked to make sure students boarded correct bus, particularly for younger children.
- Maintained clean, tidy and obstruction-free bus interior.
- Accompanied driver throughout assigned routes on each school day.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
- Cultivated trusting relationships with transported students and guardians.
- Helped load and unload disabled and non-ambulatory passengers.
- Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
- Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.
- Taught and modeled safe bus riding practices to students.
Education
GED -
Fletcher High School
Jacksonville,Fl09.1997
Skills
- Traffic laws compliance
- Patience and empathy
- Reliability and punctuality
- Child supervision
- Drug and alcohol testing
- Bus cleaning
- Clean driving record
- License endorsements
- Inclement weather driving
- Background check clearance
- Defensive driving
- Parent relationship management
- Vehicle inspection
- Route planning
- Fire extinguisher use
- GPS navigation
- Fuel efficiency
- Child development
- Emergency procedures
- Documentation requirements
- Student safety
- Route logs
- Disability awareness
- Special needs support
- Two-way radio operation
- Student relations
- Wheelchair requirements
- Wheelchair assistance
- School operations
- Schedule monitoring
- Bus evacuation procedures
- Securing wheelchairs
- Seat belt supervision
- Seat belt monitoring
- Crossing guard duties
- Disciplinary expertise
- School policies
- Special needs experience
- Educating students
- Strong work ethic
- Verbal communication
- Incident reporting
- De-escalation techniques
- Background checks
- Social perceptiveness
- Youth development
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Punctuality
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Calm under pressure
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Health and safety
- Positive reinforcement
- Student engagement
- Student supervision
- Team building
- Passenger assistance
- Task prioritization
- Route navigation
- Self motivation
- Behavior management
- Analytical thinking
- Interpersonal skills
- Conflict resolution
- Goal setting
- Professionalism
- Safety inspection
- Interpersonal communication
- Public speaking
- Crisis intervention
- Record keeping
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Emergency response procedures
- Crisis management
- Rules enforcement
- Behavior management techniques
- Emergency response
- Cultural sensitivity
Timeline
School Bus Aide
Roanoke County Schools
04.2017 - 01.2018
GED -
Fletcher High School