Naomie Musopa Kamiji
Newport News
Summary
To secure employment through which my skills, can contribute to the mission of the company.
Overview
9
9
years of professional experience
Work History
Dinning Room Supervisor
Warwick Forest, Riverside Retirement center
06.2018 - Current
- Demonstrates effective and efficient management of daily operations of healthcare (and Assisted Living where applicable) resident meal service. Takes responsibility for ensuring team is following production and recipe guidelines to reduce and/or eliminate waste, under-production, and a consistent final product. Demonstrates the ability to follow therapeutic menus/recipes to ensure residents receive consistent and quality nutritional care as ordered by their physician. Ensures employees follow proper portion control when serving residents.
- Responsible for the consistent use of RHS System and Food & Nutrition specific orientations/competencies and training. Develops/updates workflow processes, assignments of work tasks, supervision, and staffing of direct reports. Ensures team follow guest service protocols when serving residents in Dining Rooms. Leads team huddles to maintain open lines of communication.
- Demonstrates the ability to maintain food costs and inventory levels. Coordinates purchasing activities to support resident dining. Responsible for monitoring/reporting all food/supply/nutritional supplements (as applicable) distributed to other departments, and completing the monthly billing process (where applicable).
- Coordinates payroll functions to include time verification, sign off, payroll inquiries to minimize payroll adjustments.
- Assists in the development of annual operating budgets based on volume, goals, and past performance metrics. Monitors budget performance monthly and justifies all discrepancies in actual performance to budget.
- Reviews labor hour resources and evaluates regularly to adequate staffing to meet the scope of the department.
- Assists senior leadership in identifying the need for new programs, equipment, or systems and incorporating them into the strategic plan. Assists in developing a capital replacement plan and adjusting as needed to maintain, replace, or purchase capital equipment.
- Develops and maintains working relationships with clinical team toward the goal of meeting and exceeding the resident experience. Collaborates with the Food & Nutrition System team and Director (where applicable), Registered Dietitian, and culinary team (where applicable), toward the goal of optimizing the food service to residents. Ensures all residents meal orders/requests are obtained to the resident’s satisfaction and in accordance with prescribed diet orders. Frequently rounds and meets regularly with residents to discuss concerns, dietary needs and preferences, and in conjunction with the Activities Department; plans special events (where applicable).
- Ensures safe food handling protocols set forth by regulatory guidelines. Completes assigned kitchen audits to review actual to regulatory compliance.
- Utilizes Food Service and EMR (interface) software in the process of menu development, menu and tray card or ticket printing (as applicable), resident meal order taking and resident management of diet orders, allergies and food preferences.
Front Desk Agent
Med Express urgent care
Newport News
03.2023 - 09.2023
- Greeted and assisted patients upon arrival at Med Express.
- Managed patient check-in and check-out processes efficiently.
- Handled phone inquiries and scheduled appointments for services.
Clean Room Assembler
Avid Medical
Toano
10.2016 - 08.2017
- Accurately assemble custom procedure trays.
- Learn to identify medical components by description and vendor item number.
- Follow the assembly instructions and place the correct component and quantity (using the counting method) into the tray.
- Visually inspect components for defects.
- Verify conformance to specifications and report and/or reject defective components.
- Complete prep assemblies within a custom procedure tray.
- Identify the right wrap for the build and proceed to wrap the tray per customer's specified sterile technique.
- Ensure communication occurs between the Team Leader and set-up person before the job is set-up so special instructions can be provided as needed.
- Ensure three job orders are always ready for the line.
- Verify contents of Device History Record (I.e., Assemble instructions; pick ticket; kit insert labels; expiration dates of product; and special notes pertaining to builds and box labels).
- Make copies of assembly instructions.
- Verify vendor ID and description of all components (if applicable) when arranging them sequentially on the carts.
- Verify at least one product is batch counted on a cart.
- Remove outer packaging from product when necessary.
- Ensure that the sealing machine is properly calibrated, and the temperature, speed, and pressure are at the correct settings.
- Check for the correct header bag and proper insert label.
- Seal the package to the proper specifications.
- Complete necessary paperwork.
Education
High school diploma -
Penn foster high school
01.2020
English as second language -
Commonwealth Catholic Charities
Newport news, Virginia01.2016
Business Administration certification -
Commonwealth Charities
Skills
- Fluent in different languages
- Trilingual
- Microsoft Word
- Effective Communication
- Time Management
- Basic electronic and computer skills
- Warehouse
- Shipping and receiving
References
- Leticia Jones, Supervisor, Warwick Forest, Newport News, VA, 757-243-6114
- Duchess, Supervisor, Owns and Minor, Toano, VA, (804)301-0124
Timeline
Front Desk Agent
Med Express urgent care
03.2023 - 09.2023
Dinning Room Supervisor
Warwick Forest, Riverside Retirement center
06.2018 - Current
Clean Room Assembler
Avid Medical
10.2016 - 08.2017
High school diploma -
Penn foster high school
English as second language -
Commonwealth Catholic Charities
Business Administration certification -
Commonwealth Charities