Naomi Ramos
Stafford
Summary
Results-driven professional with a proven track record in financial analysis, strategic planning, budgeting, and forecasting. Skilled in creating financial statements and conducting financial modeling. Proficient at identifying financial trends and developing strategies to maximize financial performance. Demonstrated ability to work independently and collaboratively with teams to effectively resolve complex financial issues.
Overview
10
10
years of professional experience
Work History
Project Finance Analyst
Cognosante
03.2022 - Current
- Provides comprehensive advisory services to leadership regarding highly complex budget execution and allocation issues
- Consolidated and analyzed financial data, generating operational metrics based on key performance indicators
- Contributed to the Month-End close process by reconciling projects/accounts and reviewing monthly financial data
- Presented business recommendations effectively to stakeholders at various levels through visually appealing displays of quantitative information
- Maintained a thorough understanding of financial policies, Disclosure Statements, and processes to proactively manage potential impacts of changes and developments in supported systems
- Prepared and updated quarterly and monthly forecasts of sales, costs, and profit and loss (P&L)
- Identified valuable insights, compiled analytical reports, and developed forward-thinking business unit forecasts based on financial trends, facilitating informed decision-making by others
Member Service Representative
Navy Federal Credit Union
02.2016 - 03.2022
- Analyze, research and resolve problems and discrepancies related to member accounts
- Regularly engaged in consultative discussions with members, providing in-depth financial advice and guidance on a range of Navy Federal products and services, showcasing strong interpersonal and communication skills
- Actively participated in internal audit activities, playing a pivotal role in ensuring internal financial controls and processes were maintained at the highest standards of accuracy and integrity
- Collaborated closely with the management team to assess and improve operational efficiency, contributing to the development of strategies that optimized financial performance while aligning with the institution's goals
- Protect and verify identity of caller, review account information for alerts and account irregularities
- Understand and comply with federal and other regulations relating to financial products and services
- Offered best-in-class service to members through prompt, courteous, and professional interactions
Sales Associate
Pandora
02.2015 - 08.2017
- Assisted customers with product selection to ensure customer satisfaction
- Introduced promotions and sale opportunities, enticing customers
- Established a positive rapport with customers by delivering friendly, personalized service
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
- Followed checklist to complete retail store opening and closing activities
Correctional Officer
Rappahannock Regional Jail
09.2014 - 08.2015
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities
- Controlled disruptive behavior by voicing verbal orders and using physical force
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed
- Recorded prisoner identification, charges and incidences of inmate disturbance to keep daily logs of prisoner activities
- Communicate information regarding security, safety and operations through the chain of command
Education
Bachelor of Science (B.S.) - Psychology
University of Maryland Global Campus
Adelphi, MD12.2021
Associate in Science (A.S.) - Administration of Justice
Northern Virginia Community College
Woodbridge, VA08.2015
Skills
- Financial planning
- Data analysis
- Budget forecasting
- Critical thinking
- Costpoint
- IBM Cognos
- Communication and Collaboration
- Risk assessment
LANGUAGES
Spanish
Native Speaker
Timeline
Project Finance Analyst
Cognosante
03.2022 - Current
Member Service Representative
Navy Federal Credit Union
02.2016 - 03.2022
Sales Associate
Pandora
02.2015 - 08.2017
Correctional Officer
Rappahannock Regional Jail
09.2014 - 08.2015
Associate in Science (A.S.) - Administration of Justice
Northern Virginia Community College
Bachelor of Science (B.S.) - Psychology
University of Maryland Global Campus
Similar Profiles
Diana JimenezDiana Jimenez
Customer Service Representative at CognosanteCustomer Service Representative at Cognosante
Kyle FixKyle Fix
Administrative Manager (Department of Labor) at CognosanteAdministrative Manager (Department of Labor) at Cognosante
Sandra RuizSandra Ruiz
OUTREACH ANALYST at CognosanteOUTREACH ANALYST at Cognosante