Narciso Vela
Montpelier
Summary
Skilled supervisor in the field of helpers, laborers, and material movers with background in overseeing day-to-day operations and team management. Possess strong leadership abilities, effective communication skills, and capability to improve workflow efficiency. Known for enhancing team productivity and maintaining high levels of work quality through hands-on guidance and support. Implemented operational improvements leading to smoother processes and increased job satisfaction among team members.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
Kings Dominion Theme Park
Doswell
08.2021 - Current
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Compiled, sorted and filed records of product orders, business transactions, and other activities.
- Operated forklifts to fill or empty overhead spaces.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Collected stock location orders and printed requests to maintain inventory control.
Donation Attendant
Goodwill
Ashland
10.2020 - 07.2021
- Maintained cleanliness and orderliness of donation areas.
- Separated, sorted and stacked items in donation trailer for efficient flow of goods into stores.
- Explained donation policy politely when rejecting donations and recommended other options for disposal of items.
- Greeted and welcomed donors at the donation center.
- Logged daily donations and issued tax receipts to donors.
Operations Supervisor
Kings Dominion Theme Park
Doswell
03.2014 - 07.2020
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained, mentored and motivated employees to maximize team productivity.
Education
High School Diploma -
Patrick Henry
Hanover, VA06-2012
Skills
- Inventory management
- Forklift operation
- Order fulfillment
- Problem solving
- Customer service
- Employee training
- Record keeping
- Time management
- Self motivation
- Multitasking
Certification
- Fork Lift Certification February 2025
Accomplishments
- Top of the Tower 2024- Always willing to help others. Dedicated to work and team members.
Timeline
Warehouse Supervisor
Kings Dominion Theme Park
08.2021 - Current
Donation Attendant
Goodwill
10.2020 - 07.2021
Operations Supervisor
Kings Dominion Theme Park
03.2014 - 07.2020
High School Diploma -
Patrick Henry
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