Nashely Coats Figaro
Fairfax
Summary
I am a 19 year old hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service, and boost business revenues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counter Server
Panda Express Restaurant Group
Fairfax
02.2023 - Current
- Provided excellent customer service and addressed guest inquiries promptly.
- Prepared and served food items following safety and quality standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to ensure smooth restaurant operations.
- Followed health regulations during food preparation and service processes.
- Trained new staff on operational procedures and customer service expectations.
- Offered details about menu items and suggested choices to meet customer tastes.
- Resolved customer complaints in a timely manner.
- Maintained a clean, organized and stocked work station.
- Restocked shelves throughout shift as needed.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
- Communicated effectively with kitchen staff to ensure orders were fulfilled quickly and accurately.
- Developed long-term relationships with customers, increasing repeat business.
McDonald’s
Cashier Customer Service
Fairfax
09.2022 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Chantilly High School
Chantilly, VA06-2025
Skills
- Customer service
- Food safety
- Point of sale operation
- Team collaboration
- Problem solving
- Order accuracy
- Supply restocking
- Menu memorization
- Kitchen support
- Food service standards
- Safe food handling
- Food preparation
- Payment collection
- Cleanliness standards
- Cleaning and sanitization
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- CPR
Timeline
Counter Server
Panda Express Restaurant Group
02.2023 - Current
McDonald’s
Cashier Customer Service
09.2022 - 12.2022
High School Diploma -
Chantilly High School