Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin Donuts & Baskin Robbins
Dumfries
09.2024 - Current
Provided excellent customer service to maintain a positive atmosphere for guests.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Assisted management team with inventory counts of food products and beverage supplies.
Maintained an organized work area to ensure efficient operations.
Trained in all sections, such as cashier, barista, and food station.
Team Member
Panera Bread
Dumfries
06.2022 - 08.2024
Worked in customer service at the cash register, line, or as a barista.
Assisted customers with product selection and ordering process.
Resolved customer issues promptly in a professional manner.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
High School Diploma -
Potomac Senior High School
Dumfries, VA
06-2023
Business Administration
Northern Virgnia Community College
Dumfries, VA
Skills
Customer engagement
Safety
Bilingual (Spanish and English)
Reliability and punctuality
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Gradated with "Cum Laude" award.
Timeline
Crew Member
Dunkin Donuts & Baskin Robbins
09.2024 - Current
Team Member
Panera Bread
06.2022 - 08.2024
High School Diploma -
Potomac Senior High School
Business Administration
Northern Virgnia Community College
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