Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Natalia Orellana

Manassas

Summary

I am a very hardworking and very dependable person. I am organized and can multitask. I have a lot of customer service skills and can speak two languages which are Spanish and English. I am willing to learn new skills and stay in a long term work environment.

Developed strong organizational and administrative skills in dynamic business environment, now seeking to transition into new field. Demonstrated ability to manage schedules, coordinate tasks, and support team operations efficiently. Committed to leveraging transferrable skills to contribute to new professional setting.

Overview

4
4
years of professional experience

Work History

Business Assistant

Heartland Dental
03.2024 - Current
  • Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
  • Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
  • Managed complex projects successfully from inception to completion while consistently meeting deadlines under pressure situations.
  • Developed knowledge of company products and services to make suggestions according to customer needs.

Merchandiser

Home Depot
05.2023 - 12.2023
  • Customer service, restocking, organizing, maintaining clean, scanned products, changing labels and ordering
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Host/Server

Cracker Barrel
08.2021 - 03.2022
  • Maintained cleanliness to ensure a pleasant customer experience.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

High School Diploma - undefined

Osbourn High School
Manassas
05.2023

Skills

  • Customer Service
  • Sales Techniques
  • Cost Analysis
  • Fluent English and Spanish
  • Computer Skills
  • Math Skills
  • Social Skills
  • Organization Skills

LANGUAGES

English - Fluent
Spanish - Fluent

Timeline

Business Assistant

Heartland Dental
03.2024 - Current

Merchandiser

Home Depot
05.2023 - 12.2023

Host/Server

Cracker Barrel
08.2021 - 03.2022

High School Diploma - undefined

Osbourn High School
Natalia Orellana