Highly accomplished PMP certified Project Manager and Subject-Matter Expert with 8 years of project management experience. Experienced as a program manager with the responsibility of managing project managers. Recognized for tackling and resolving sensitive concerns affecting business operations; composed and methodical who consistently exceeds expectations. Skilled at building relationships across all levels of an organization, adept at managing multiple priorities, and experienced in supporting and driving projects from concept to completion. Possess the drive, creativity, and ability to reach objectives under demanding circumstances while staying on time and budget.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements. Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives. Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track. Develop and maintain meeting schedules, agendas, meeting minutes, and briefing packages for Integrated Product Team (IPT) meetings, Program Reviews (PMRs) and program/project status meetings. Assists with annual completion of AE priorities. Supports SME's in building successes in the areas of Identity Management, On-Person Screening, Accessible Property Screening, Field Information Systems, Alarm Resolution, Checked Baggage and Mobile Explosive Detection (Canine). Assists with establishing and documenting organizational processes and templates, i.e., Integrated Process Manuals (IPMs), to institutionalize processes and products related to RHPED activities. Assists with CPSS proposed deployment strategy purchase of aviation checked baggage equipment. Assists project tracking by updating action item trackers, dashboards, and other project tools. Provides project management of conferences and events including all components of meeting planning from conception to completion. Completes source, negotiate and manage vendors to ensure TSA has the best and fair deal while minimizing our risk as well as creating ITARs, 1501, and Appendix G forms. Supported the Lead COR for RHPED who received the Contracting & Procurement's (C&P) COR Of The Year Award.
Lead projects that follow System Engineering Life Cycle (SELC). Managed and develop IT project scope, objectives, and plans/schedules throughout to completion. Authored and update operational, technical, and business documentation to include standard operating procedures, policies, manuals, procedures, and other documents as directed. Created an work breakdown structure defining all activities required for project deliverables. Tracked spending against budget, scheduling and project progress to ensure effectiveness of financial controls and accuracy. Lead business process diagram and use case development. Ensured requirements are gathered, documented, reviewed, and approved per organizational/program standards.
Hired and trained over 10 new employees, providing initial support that expedited staff assimilation by %20. Provided expertise and guidance as an lead PM to the space planning team with implementation of move projects and other facilities planning activities within DOJ portfolio of sites. Lead communication with stakeholders including written status reports and presentations to the move project team, networking equipment, workstations leadership and steering committees. Coordinated with cross-functional teams to resolve project issues and mitigate risks. Reported to Acting Director of Facilities Operations, to implement day-to-day facilities planning and move activities as well as support for strategic projects in support of defined business and client needs. Scheduled, lead & managed project teams and vendors as necessary to successfully implement projects. Served as Assistant SME for related workflows and activities.
Responsible for the successful lifecycle of integrated physical security projects by filling contractual requirements with Federal Government agencies and Johnson Controls Government Technologies. Resolved customer complaints in professional and timely manner. Hired, trained and supervised team of service staff members to meet business goals. Developed and maintained positive relationships with customers to build rapport and trust. Met with customers to discuss service needs and offer available solutions.
Managed a Senate Service budget of $500,000 annually. Cut service costs by 28% in 10 months. Reduced the costs in 2017-2018 by rebuilding service project infrastructure, resulting in over $20,000 of annual savings. Provided the daily functional and budgetary management of assigned installation projects. Ensured all program contractual deliverables due to the government are provided timely and complete. Trained, coached, and supervised new staff members.