Natalie Dietz
College Student
Chesapeake,VA
Summary
Dynamic pharmacy technician with proven expertise at Walgreens in optimizing workflow and enhancing customer service. Skilled in HIPAA compliance and cash handling, I effectively trained teams and improved operational efficiency. Committed to fostering a collaborative environment while ensuring patient confidentiality and satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
Chesapeake, VA
06.2025 - 01.2026
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Shift Leader
Tropical Smoothie
Chesapeake, Virginia
06.2023 - 09.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
Cashier
Walgreens
Chesapeake, Virginia
09.2024 - 06.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Nursing
Old Dominion University
Norfolk, Virginia, VA05-2029
High School Diploma -
Grassfield High School
Chesapeake, VA06.2025
Skills
-Team collaboration
-Workflow optimization
-HIPAA
-Customer service
-Cash handling
Problem-solving
-Drug safety
Timeline
Pharmacy Technician
Walgreens
06.2025 - 01.2026
Cashier
Walgreens
09.2024 - 06.2025
Shift Leader
Tropical Smoothie
06.2023 - 09.2025
Bachelor of Science - Nursing
Old Dominion University
High School Diploma -
Grassfield High School