Natalie McKinney

Coordinate sangria making and bottling schedules, aligning labor resources to maximize efficiency during peak seasons.

• Trained and guided team members to maintain high productivity and performance metrics.
• Coordinated logistics for events, ensuring timely setup and execution of activities.
• Implemented feedback systems post-events to improve future planning initiatives.
• Established timelines and task lists, ensuring alignment with project goals and deadlines.
• Managed event logistics and operations.
• Brainstormed and implemented creative event concepts and themes.
• Employed social media platforms effectively to promote upcoming events and increase attendance.
• Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
• Trained and supervised event staff to complete tasks on time.
• Developed creative themes for events and created related activities to engage attendees.
• Managed inventory levels, optimizing stock turnover and reducing waste.
• Developed new sangira menu, incorporating seasonal ingredients to enhance guest experience.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Developed unique themes to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Oversaw daily bar operations, ensuring high service standards and customer satisfaction.

• Proof read documents provided to verify necessary forms of identification were included in order to ensure members were able to open their accounts in a timely and efficient manor.
• Verify that documents used by members were not fraudulent in order to avoid identity theft.
• Communicated best practices to team members, continuously helping to optimize standard verification procedures.
• Safeguarded company information information assets by monitoring systems used to detect and report fraud and identity theft.
• Evaluated performance by monitoring and reporting on quality assurance metrics between team members and management by implementing QA standards and metrics.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Collaborated with store manager to direct and delegate work assignments and verify execution of plans and strategies across store.
• Stayed current with all store initiatives and communications, sharing with associates as required.
• Analyzed results through reporting and translated information into data-driven actionable behavior to drive overall sales performance.
• Evaluated, coached and managed performance for store associates and developed bench of talented workers.
• Partnered with store manager to establish and communicate key performance metrics and expectations regarding sales, visual merchandising, and loss prevention.
• Attended store walkthroughs with regional management team and followed-up on directives and recommrndations.

• Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.
• Set clear performance expectations for employees and implemented improvement plans to help each reach targets.
• Planned and executed successful floorsets with eye-catching visual approaches.
• Managed overall flow, merchandising and store layout.
• Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers.
• Recruited, trained and supervised staff and evaluated performance.