Natalie Rivera
Stafford
Summary
Personable and engaging individual with talent for communication and passion for facilitating learning. Possesses solid understanding of instructional design and effective teaching methodologies, alongside proficiency in creating and delivering training materials. Dedicated to driving growth and fostering a positive learning environment to achieve impactful results.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Trainer and Guest Recovery Coordinador
Chick-fil-A
Stafford, VA
10.2024 - Current
- Coordinated recovery plans for clients, ensuring adherence to best practices and regulatory requirements.
- Conducted assessments to identify barriers to recovery, implementing strategies to address challenges effectively.
- Managed caseloads effectively, ensuring timely follow-ups and regular progress updates for each customer.
- Coordinated client recovery plans to ensure compliance with best practices and regulatory standards.
- Conducted assessments to identify recovery barriers, implementing targeted strategies to overcome challenges.
- Managed caseloads to facilitate timely follow-ups and maintain regular progress updates for each customer.
Education
High School Diploma -
Brooke Point High School
Stafford, VA05.2025
Accounting
Germanna Community College
Stafford, VA2029
Skills
- Onboarding processes
- Course development
- Customer recovery strategies
- Attention to detail
- Customer recovery
- Training methodologies
- Public speaking
- Learning styles
- Relationship building
Certification
WISE Financial certified
April 2024 Grade 11
Languages
Bilingual - Spanish and English
Timeline
Trainer and Guest Recovery Coordinador
Chick-fil-A
10.2024 - Current
High School Diploma -
Brooke Point High School
Accounting
Germanna Community College
Awards
Apr 2024, WISE financial certified, Grade 11
Additional Information
Bilingual - Spanish and English