Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Whiteaker

Williamsburg

Summary

Adaptable and professional individual with a background in hospitality and retail. Strong in sales, keeping up with new inventory, and having strong knowledge of the product. Known for strong multitasking abilities and effective collaboration with team members to optimize service delivery and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Server

Olive Garden
Williamsburg
01.2024 - Current
  • Provided excellent customer service by taking and delivering food orders.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Customer Service

Harris Teeter
Williamsburg
01.2022 - 09.2025
  • Addressed customer complaints professionally and resolved issues swiftly.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Balanced cash drawers at the end of each shift, as well as money transfers and money orders.

Sales Associate

Pandora
Richmond
11.2024 - 05.2025
  • Maintained knowledge of current products and promotions for effective selling.
  • Assisted customers in selecting jewelry pieces and accessories.
  • Organized merchandise displays to enhance store aesthetics and appeal.

Hostess/Server

Pauls Deli
Williamsburg
04.2021 - 11.2021
  • Greeted and seated guests promptly in a busy dining environment.
  • Managed reservation system to optimize table turnover and guest flow.
  • Managed table assignments and ensured timely food and beverage delivery.

Education

Some College (No Degree) - Business Analytics

Norfolk State University
Norfolk, Virginia, VA

Skills

  • Customer service
  • Problem solving
  • Sales expertise
  • Positive and professional
  • Strong work ethic
  • Cash handling
  • Multitasking and organization
  • Effective communication

Languages

German
Native/ Bilingual

Timeline

Sales Associate

Pandora
11.2024 - 05.2025

Server

Olive Garden
01.2024 - Current

Customer Service

Harris Teeter
01.2022 - 09.2025

Hostess/Server

Pauls Deli
04.2021 - 11.2021

Some College (No Degree) - Business Analytics

Norfolk State University
Natalie Whiteaker