Nathalie Maldonado Morales
Fredericksburg
Summary
Experienced in customer service within the food industry, consistently following food safety standards and maintaining accurate transaction records. Engaged with customers to assess satisfaction levels, promptly addressing any issues that arose during service. Collaborated effectively with team members to ensure smooth operations and timely order fulfillment. Proficient in point of sale operation and cash handling, supporting efficient financial transactions.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden Restaurant
Fredericksburg
01.2025 - Current
- Followed health safety guidelines when preparing and serving food products.
- Maintained records of transactions made during shift as required by law or company policy.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Restaurant Hostess
Olive Garden Restaurant
Fredericksburg
03.2024 - 01.2025
- Upsold appetizers, drinks, desserts. when appropriate.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
High School Diploma -
Chancellor High School
Fredericksburg, Virginia05-2025
Skills
- Customer service
- Point of sale operation
- Food safety standards
- Time management
- Sales techniques
- Team collaboration
- Effective communication
- Foreign language proficiency
- Calm demeanor
- Cash handling
- Performance improvement
Languages
Spanish
Native/ Bilingual
Timeline
Server
Olive Garden Restaurant
01.2025 - Current
Restaurant Hostess
Olive Garden Restaurant
03.2024 - 01.2025
High School Diploma -
Chancellor High School