Nathan Tedros
Falls Church
Summary
Dedicated data center technician with extensive experience in hardware installation, troubleshooting, and maintenance of enterprise infrastructure. Expertise in diagnosing hardware issues, managing cabling, and ensuring accurate asset documentation. Proficient in utilizing remote management tools and ticketing systems while adhering to operational protocols to optimize system reliability and uptime.
Overview
6
6
years of professional experience
Work History
Data Center Technician
NCOLO
01.2024 - 01.2025
- Installed, maintained, and troubleshot server hardware, including replacing failed components such as hard drives, memory modules, power supplies, and cooling fans to support reliable data center operations.
- Performed rack and stack activities by installing servers, switches, and power equipment while following rack layouts, labeling standards, and safety procedures.
- Utilized remote management tools such as IPMI, iDRAC, and iLO to diagnose hardware issues, verify system health, and assist with troubleshooting.
- Supported hardware replacement processes, server deployments, and preventative maintenance to minimize downtime and maintain equipment availability.
- Executed equipment moves, additions, and changes (MACs) by installing hardware, updating inventory, and documenting rack configurations to ensure seamless data center operations.
- Managed asset records by tracking equipment details, serial numbers, and rack locations, ensuring accuracy and facilitating efficient inventory management.
- Maintained accurate asset records by tracking equipment information, serial numbers, rack locations, and inventory updates using internal systems.
- Responded to service tickets and customer requests, documenting completed work and providing timely support while meeting operational requirements.
- Collaborated with team members to troubleshoot technical issues, complete maintenance tasks, and support daily data center operations.
- Coordinated with team members to troubleshoot technical issues and complete maintenance tasks, supporting uninterrupted daily data center operations.
Staff Lead
Bailey's Community Center
Falls Church, VA
08.2022 - 03.2023
- Acted as primary point of contact for visitors, community members, and program participants, providing professional assistance and fostering a welcoming environment.
- Supported daily community center operations by coordinating activities, assisting staff, and ensuring programs were organized and delivered effectively.
- Collaborated with staff, volunteers, and community organizations to develop solutions that supported local initiatives and strengthened community engagement.
- Facilitated monthly community meetings to gather feedback and identify community needs, leading to improved programs and services.
- Served as a primary point of contact for visitors, community members, and program participants by providing professional assistance and maintaining a welcoming environment.
- Coordinated event logistics, scheduling, and program preparation, ensuring seamless execution of activities.
- Maintained accurate documentation, communicated updates effectively, and addressed questions or concerns from community members in a timely manner.
- Demonstrated strong leadership, problem-solving, and communication skills while working with diverse groups in a fast-paced environment.
Expo / Food Runner
Carlyle
Arlington, VA
01.2019 - 08.2019
- Coordinated with servers, kitchen staff, and management to deliver food orders accurately and on time, enhancing guest satisfaction in a fast-paced restaurant environment.
- Verified order accuracy, presentation, and quality standards before delivering meals to guests.
- Provided professional and courteous service by assisting guests and responding to requests in a timely manner.
- Maintained clear communication between front-of-house and back-of-house teams, streamlining workflow and elevating overall guest experience.
- Adapted quickly to changing priorities while managing multiple tasks during high-volume service periods.
- Followed food safety, sanitation, and workplace safety guidelines to maintain a safe environment for guests and team members.
- Assisted with restocking supplies, organizing work areas, and maintaining a clean and efficient workspace.
- Adapted quickly to changing priorities while managing multiple tasks, ensuring smooth operations during high-volume service periods.
Education
Business Administration Associates Degree -
Reynolds Community College
Richmond, VA12-2021
Skills
- Server Hardware Installation & Troubleshooting
- Hardware Replacement & Diagnostics
- Linux & Windows Troubleshooting
- Rack & Stack
- Cable Installation and Management
- Asset Management & Documentation
- Basic Networking
- Client Support
- Team Coordination
- Cross-functional Collaboration
- Attention to detail
- Sales
Timeline
Data Center Technician
NCOLO
01.2024 - 01.2025
Staff Lead
Bailey's Community Center
08.2022 - 03.2023
Expo / Food Runner
Carlyle
01.2019 - 08.2019
Business Administration Associates Degree -
Reynolds Community College