Nathaniel Cherisier
Virginia Beach,VA
Summary
With a proven track record at RSC Mechanical, I excel in installation, repair, and customer service, significantly enhancing client satisfaction. My expertise in equipment troubleshooting and a knack for clear communication are my strengths. I consistently deliver efficient solutions, demonstrating my mechanical aptitude and commitment to excellence without exceeding a 55-word limit. Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.
Overview
9
9
years of professional experience
Work History
Service Technician
RSC Mechanical
04.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Service Technician
CMS Nextech
08.2021 - 04.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Fuel Ash Handler
Wheelabrator Technologies
02.2019 - 08.2021
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Performed daily safety checks to achieve safe operating condition of equipment.
- Calculated appropriate size and weight distribution to safely manage load.
- Operated large cranes to lift and move materials with precision and accuracy.
- Lifted up to 50 pounds on regular basis.
Install Technician
Air Force Mechanical
12.2017 - 01.2019
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Increased team productivity by collaborating effectively with fellow technicians, sales representatives, and clients.
- Maintained schedule of up to 2 appointment per day.
Laborer
Atlantic Foundations
11.2017 - 12.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Install Helper
Air Conditioning Specialist
10.2017 - 10.2017
- Used hand tools, power drills, multi-meters and watt meters.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Reduced errors during installations by carefully reviewing project plans before commencing work.
- Enhanced customer satisfaction by maintaining a professional demeanor and providing excellent service during installations.
- Supported lead installer in managing inventory levels, ensuring timely acquisition of materials for upcoming projects.
Install Helper
Rs Andrews Heating & Air
05.2017 - 10.2017
- Used hand tools, power drills, multi-meters and watt meters.
- Reduced errors during installations by carefully reviewing project plans before commencing work.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Enhanced customer satisfaction by maintaining a professional demeanor and providing excellent service during installations.
- Supported lead installer in managing inventory levels, ensuring timely acquisition of materials for upcoming projects.
Install Technician
One Hour Heating and Cooling
07.2016 - 05.2017
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Increased team productivity by collaborating effectively with fellow technicians, sales representatives, and clients.
- Provided outstanding customer service before, during, and after the installation process for seamless experiences.
- Installed Air handlers, Furnaces, Condensers and ductwork for residential customers.
Education
No Degree -
Apprenticeship
Cms Nextech06-2022
High School Diploma -
Kempsville Highschool
Virginia Beach, VA06-2016
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- Equipment troubleshooting
- OSHA requirements
- Professional and courteous
- Heavy lifting
- Service reports
- Mechanical aptitude
- Hand tool expertise
- System installation
- Equipment inspection
- Analytical thinking
- Diagnostics expertise
- Customer relationship management
- HVAC systems
- Electrical systems
- Troubleshooting
- Scheduling and coordination
- Mechanical tools
- System upgrades
- Incident reporting
Timeline
Service Technician
RSC Mechanical
04.2023 - Current
Service Technician
CMS Nextech
08.2021 - 04.2023
Fuel Ash Handler
Wheelabrator Technologies
02.2019 - 08.2021
Install Technician
Air Force Mechanical
12.2017 - 01.2019
Laborer
Atlantic Foundations
11.2017 - 12.2017
Install Helper
Air Conditioning Specialist
10.2017 - 10.2017
Install Helper
Rs Andrews Heating & Air
05.2017 - 10.2017
Install Technician
One Hour Heating and Cooling
07.2016 - 05.2017
No Degree -
Apprenticeship
High School Diploma -
Kempsville Highschool
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