Nathaniel Piche
Virginia Beach
Summary
Adaptable leader with a strong background in crisis management and team collaboration. Known for effectively managing operations and achieving high customer satisfaction, ready to leverage expertise to drive operational excellence and promote a positive work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Ocean's 14
Virginia Beach, VA
11.2025 - Current
- Supervised daily bar operations, ensuring adherence to safety and hygiene standards.
- Trained and mentored bartending staff on cocktail preparation and customer service techniques.
- Managed inventory control, minimizing waste while maintaining stock levels for peak service times.
- Developed new drink recipes that enhanced menu offerings and improved customer satisfaction ratings.
- Collaborated with management to establish promotional events that increased foot traffic and sales revenue.
Warehouse Worker
Astro Enterprises
Chesapeake, VA
11.2025 - Current
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Managed warehouse operations and verified proper shipment procedures.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular inspections of equipment to ensure operational efficiency.
- Packaged products securely for shipment, minimizing damage during transportation.
- Loaded and unloaded shipments, optimizing space within storage areas.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
Bartender
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2023 - 11.2025
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages.
- Managed bar inventory, ensuring timely restocking of supplies and optimal product rotation.
- Trained new staff on bar operations, cocktail recipes, and customer service standards.
- Developed signature cocktails that enhanced menu offerings and attracted repeat customers.
- Collaborated with kitchen staff to coordinate food pairings with beverage selections for enhanced guest satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Manager
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2020 - 11.2025
- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Coordinated special events, increasing restaurant visibility and attracting new customers.
- Managed budgeting and forecasting to optimize operational costs without compromising quality.
- Led regular staff meetings to align team goals with overall business objectives and promote collaboration.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Server
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2020 - 05.2023
- Delivered exceptional customer service by anticipating needs and providing tailored recommendations.
- Managed multiple tables efficiently while ensuring timely food delivery and order accuracy.
- Trained new servers on menu items, service protocols, and restaurant standards to enhance team performance.
- Collaborated with kitchen staff to ensure seamless communication regarding special requests and dietary restrictions.
Busser
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2016 - 05.2020
- Cleaned and sanitized tables, ensuring a welcoming dining environment for guests.
- Assisted servers by promptly delivering food and beverages to enhance customer satisfaction.
- Managed dishware and utensils, maintaining stock levels and cleanliness in service areas.
- Monitored dining area for guest needs, proactively addressing requests to promote a positive experience.
- Reset and cleaned tables quickly to prepare for new customers.
- Supported team members in training new bussers on restaurant procedures and standards.
Education
James Madison University
Harrisonburg, VAHigh School Diploma -
Princess Anne High School
Virginia Beach, VA06-2020
Skills
- Crisis & Emergency Management: Expert at coordinating with first responders and maintaining public safety during incidents
- Large-Scale Leadership: Managed a diverse staff of 120 employees, ensuring operational excellence and crew cohesion
- Professional Adaptability: Thrives in fast-paced,unpredictable environments while maintaining a calm professional demeanor
- Conflict Resolution: Skilled in de-escalating high pressure situations with a focus on guest and staff safety
- Time management: Balanced multiple responsibilities while maintaining accuracy and efficiency
- Sales analysis: Analyzed weekly and monthly sales data to identify trends, support forecasting, and improve decision-making
- Team collaboration: Supported team initiatives through clear communication and coordination
- Event coordination: Ensured seamless event execution through detailed planning
Certification
- Mart Certification (Managing Alcohol Responsibility Training
- RSVP Certification (Responsibile Sellers/Servers Program
- Public Relations and Media Training
Timeline
Bartender Shift Manager
Ocean's 14
11.2025 - Current
Warehouse Worker
Astro Enterprises
11.2025 - Current
Bartender
Ocean Eddie's Seafood Restaurant
05.2023 - 11.2025
Manager
Ocean Eddie's Seafood Restaurant
05.2020 - 11.2025
Server
Ocean Eddie's Seafood Restaurant
05.2020 - 05.2023
Busser
Ocean Eddie's Seafood Restaurant
05.2016 - 05.2020
James Madison University
High School Diploma -
Princess Anne High School