Nathan Schwarzwalder
Norfolk
Summary
Proactive and adaptable Client Relationship Manager with a track record of driving participation and pipeline growth. Known for effective relationship management and delivering measurable results through strategic outreach and engagement across multiple properties.
Overview
5
5
years of professional experience
Work History
Client Relationship Manager
ODUrent
Norfolk
01.2021 - Current
- Prospected and engaged 40–60+ weekly leads through calls, texts, tours, and follow-ups, driving consistent pipeline growth.
- Built long-term relationships with over 300 residents, contributing to a 12% increase in retention through trust-based communication.
- Served as a brand ambassador, clearly communicating value, culture, and benefits to prospective residents and families.
- Conducted in-person property tours and presentations, converting interest into signed leases.
- Coordinated outreach and engagement strategies across 20+ properties, increasing visibility and brand credibility.
- Maintained fast response times (
Marketing Assistant
ODUSEES
Norfolk
11.2023 - 12.2024
- Led multi-platform outreach campaigns that increased engagement by 12%, supporting recruitment-style awareness efforts.
- Created social, email, and digital messaging designed to attract and inform target audiences.
- Presented programs and opportunities to groups of 10–50+ attendees, driving participation and buy-in.
- Collaborated with partners and vendors to strengthen brand positioning and messaging clarity.
Education
Bachelor of Science - Strategic Communications
Old Dominion University
Norfolk, Virginia, VA12-2024
Skills
- Talent acquisition and outreach
- Sales prospecting and lead generation
- Relationship management and follow-up
- Communication across platforms
- Event coordination and information sessions
- Brand storytelling and culture promotion
- CRM proficiency: HubSpot and Microsoft Office
- Performance tracking and goal orientation
Timeline
Marketing Assistant
ODUSEES
11.2023 - 12.2024
Client Relationship Manager
ODUrent
01.2021 - Current
Bachelor of Science - Strategic Communications
Old Dominion University