Natnael Hailu
Alexandria
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Receptionist Administrator
Hilton Hotels Corporation
Alexandria
05.2025 - Current
- Greeted guests and managed front desk operations at a leading hotel chain.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
- Handled billing inquiries and processed payments according to company policies.
- Responded promptly to emails from customers and other departments within the organization.
Dining Services Associate
Goodwin living
Falls Church
11.2022 - Current
- Prepared and served meals following dietary guidelines for residents.
- Maintained cleanliness and organization in dining areas and kitchen spaces.
- Assisted residents with meal selections and dining preferences during service.
- Engaged residents in conversation to enhance their dining experience.
- Implemented feedback from residents to improve menu offerings and service quality.
Athletic Department Intern
Alexandria city highschool
Alexandria
09.2021 - 05.2022
- Assisted in organizing athletic events and coordinating schedules for teams.
- Supported coaches by preparing equipment and maintaining inventory supplies.
- Communicated with student-athletes regarding practice times and team meetings.
Education
Bachelor of Science - Computer Science
George Mason University
Fairfax, VA 06.2025 - 06.2025
Associate of Science - Computer Science
Northern Virginia Community College
Annandale, VA 08.2022 - 05.2025
Alexandria City Highschool
Alexandria, VASkills
- Programming languages
- Database management
- Project management
- Call handling
- Microsoft office
- Write reports
- Multitasking and organization
- Critical thinking
- Team collaboration
- Effective communication
- Reception management
- Client relations
- Guest relations
- Project coordination
Languages
Amharic
Native/ Bilingual
Certification
- CPR
- Workplace readiness certification
Affiliations
- Soccer player
- Professional photo and videographer
- Creative cloud editor
- Church Websites and social media manager
- Sound technician
- Car enthusiast
References
References available upon request.
Timeline
Bachelor of Science - Computer Science
George Mason University
06.2025 - 06.2025
Receptionist Administrator
Hilton Hotels Corporation
05.2025 - Current
Dining Services Associate
Goodwin living
11.2022 - Current
Associate of Science - Computer Science
Northern Virginia Community College
08.2022 - 05.2025
Athletic Department Intern
Alexandria city highschool
09.2021 - 05.2022
Alexandria City Highschool