Nayara Suarez
Sterling
Summary
Organized and professional with experience in coordinating departments and resolving concerns. Skilled in supporting operational workflows and utilizing technology for efficient information management. Committed to fostering a supportive environment for students, parents, and faculty in a school setting.
Overview
5
5
years of professional experience
Work History
Front End Coordinator
Wegmans Supermarket
Sterling
03.2026 - Current
- Coordinate front-end operations, ensuring efficient customer service and smooth communication between staff, supervisors, and customers.
- Assist with task delegation, scheduling, and workflow management for front-end team members.
- Exhibited strong multitasking, time management, and interpersonal skills to enhance customer service in a high-volume work environment.
- Demonstrated high organizational skills, multitasking ability, and attention to detail under pressure.
- Managed cash handling, register oversight, and accuracy of daily transactions.
Service Desk Team Member
Wegmans Supermarket
Sterling
09.2024 - 03.2026
- Answered phone calls, responded to inquiries, and directed customers to appropriate resources, enhancing customer satisfaction and reducing wait times.
- Maintained accurate gift card records, customer reports, and ensured attention to detail in daily operations.
- Coordinated with multiple departments to resolve issues efficiently and maintain smooth daily operations.
- Handled confidential or sensitive information with professionalism and discretion.
- Balanced cash drawers, processed donations, and handled returns effectively.
Store Shopper
Wegmans Supermarket
Sterling
04.2021 - 09.2024
- Managed multiple customer orders while prioritizing tasks, meeting deadlines, and maintaining attention to detail in a very fast paced work environment.
- Communicated professionally with customers regarding last minute substitutions, special requests, and pick up times.
- Utilized computer systems and handheld technology to track orders, update inventory information, and communicate order status to customers and team members.
Education
High School Diploma -
Potomac Falls High School
Sterling, VA06-2023
Skills
- Workflow management
- Team coordination
- Problem-solving
- Adaptable
- Strong verbal and written communication skills
- Dependable
- Easily coachable
- Versatile and open minded
Languages
Spanish
Full Professional
Timeline
Front End Coordinator
Wegmans Supermarket
03.2026 - Current
Service Desk Team Member
Wegmans Supermarket
09.2024 - 03.2026
Store Shopper
Wegmans Supermarket
04.2021 - 09.2024
High School Diploma -
Potomac Falls High School