Nayeli Aguirre Gonzalez
Ashland
Summary
Detail-oriented professional with a solid background in dental assisting and front office coordination. Known for exceptional customer service and effective communication in bilingual settings, ready to enhance patient care and operational efficiency.
Overview
5
5
years of professional experience
Work History
Dental Assistant/Receptionist Coordinator
Khara Dr Amanjot DDS,
Mechanicsville
04.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists" evaluations.
- Assisted dentists and other personnel by handing appropriate tools and supplies needed for procedures.
- Collaborated with dental team to streamline workflows and improve overall office efficiency.
- Handled administrative tasks such as insurance eligibility, insurance brake downs, dental history and appointment confirmation calls to support office operations efficiently.
Dental Front Office Receptionist
Best Smiles Family Dental
Henrico
03.2024 - 07.2024
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Streamlined office operations for improved efficiency by organizing and maintaining dental records, forms, and documents.
- Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
- Assisted with insurance verification and communicated coverage details to patients effectively.
- Maintained organized patient records, ensuring compliance with HIPAA regulations and privacy standards.
Bartender/Server
Two Compadres Mexican Restaurant
Midlothian
09.2020 - 02.2024
- Provided exceptional customer service, contributing to a welcoming dining atmosphere.
- Implemented efficient workflow strategies to enhance service speed during busy shifts.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Adapted to fast-paced environment, effectively managing multiple orders simultaneously without compromising quality.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Skills
- Radiation Certified
- Equipment Sterilization
- Bilingual Spanish/English
- Customer Service
- Adaptable and Flexible
- Dental Terminology
- Collaboration Teamwork
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Dental Assistant/Receptionist Coordinator
Khara Dr Amanjot DDS,
04.2025 - Current
Dental Front Office Receptionist
Best Smiles Family Dental
03.2024 - 07.2024
Bartender/Server
Two Compadres Mexican Restaurant
09.2020 - 02.2024