Neupane Raju

I aspire to secure managerial and leadership positions within the retail industry, hospitality sector, and customer service field. These career opportunities would enable me to apply my professional proficiency effectively.

With more than a decade of experience in the retail industry, I have gained invaluable knowledge in day-to-day sales, reporting, administrative management, cash handling, and employee management. My passion for Business Development and Relationship Building is evident from my enthusiastic approach to these areas. Additionally, I am equipped to handle scheduling, hiring, interviewing, training, and deploying employees for daily operations while working as part of a team. In my work experience, I have become adept at managing a fast-paced environment that requires excellent customer service skills and effective communication capabilities. Furthermore, my administrative skills cover many aspects of operations enabling me to contribute towards profitable institutions. With extensive knowledge of people leads and retail practices under my belt coupled with the customer-first mentality when interacting with both internal and external customers. I utilize critical thinking when solving problems and always strive to seek beyond simple solutions. My written and oral communication abilities are above par along with strong mentoring skills that showcase exceptional organizational aptitude with an eye for detail. Proficient in Word, Excel PowerPoint software alongside numerous training programs earned technical certificates within the retail industry demonstrates leadership qualities essential for fostering business relationships proactively while approaching imperative tasks independently or as part of a team. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Google IT Professional Certification
• HR Diploma
• Retail related software trainings

• Sue Rogers, Volunteer Engagement Representative, American Red Cross, Greater New York Region, 203-661-4769
• Dr. Steven Manely, Prof. Graduate School, Liberty University, manely.steven@liberty.edu
• Santosh Poudyal, RSM Store 111, VA ABC, Clifton VA, 703.803.0060