Nevaeh Cassidy

• Built relationships with customers by providing friendly customer service.
• Assisted customers with selecting items and answering questions about products.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Identified needs of customers promptly and efficiently.
• Maintained positive working relationship with fellow staff and management.

• Managed multiple tasks in the form of orders in an organized and efficient manner.

• Loaded and unloaded luggage from aircraft safely and efficiently.
• Assisted with baggage handling using ground support equipment.
• Coordinated with flight crew for timely aircraft servicing and turnarounds.

• maintaining a secure ramp area performing safety checks and strictly following TSA regulations.

• guiding aircraft two and front gates, using hand signs or radio equipment

• Conducted safety checks on ground equipment before use.
• Operated conveyor belts, push-back tractors and aircraft tugs daily.

• Great customer service : Delivering a warm and welcoming experience by engaging with guests, identifying their needs, and resolving questions on the spot to provide efficient customer service.

• Cleanliness & safety: Maintain a clean and organized work space (bar, counters, and seating areas) and follow all food safety, and health regulations

• Operational Efficiency: execute food and beverage routines, including stocking, replenishing ingredients, and performing inventory audits, to ensure products are always available.

• Cash Handling & POS : operating the cash register, process transactions, and manage payments accurately.