Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevaeh Lewis

Henrico

Summary

Dynamic Front End Supervisor at Ross Dress for Less with a proven track record in enhancing customer satisfaction and team performance. Skilled in cash handling and workflow management, I effectively train and mentor staff, driving productivity and creating a welcoming shopping environment. Passionate about delivering exceptional service and operational excellence.

Overview

3
3
years of professional experience

Work History

Front End Supervisor

Ross Dress for Less
Glen Allen, VA
02.2026 - Current
  • Supervise daily store operations, ensuring compliance with company policies and procedures.
  • Train and mentor team members on sales techniques and customer service excellence.
  • Implement visual merchandising standards to enhance product presentation and drive sales.
  • Coordinate inventory management processes, including stock replenishment and loss prevention measures.
  • Maintains a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Manages customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Coaches and mentors team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Enhances customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Greets visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Crew Team Member

McDonald's Restaurant
Mechanicsville, VA
07.2023 - 04.2026
  • Provided exceptional customer service in fast-paced environment.
  • Prepared and assembled food items following safety and quality standards.
  • Maintained cleanliness of workstations and dining areas.
  • Assisted in training new crew members on operational procedures and policies.

Education

Associate of Applied Science - Medical Administration

Bryant & Stratton College
Online
06.2026

High School Diploma -

Hermitage High School
Glen Allen, VA
05.2025

Skills

  • Customer service
  • Cash register operation
  • Workflow management
  • Problem-solving skills
  • Listening skills
  • Cash handling
  • Team supervision

Timeline

Front End Supervisor

Ross Dress for Less
02.2026 - Current

Crew Team Member

McDonald's Restaurant
07.2023 - 04.2026

Associate of Applied Science - Medical Administration

Bryant & Stratton College

High School Diploma -

Hermitage High School
Nevaeh Lewis