Ngoc-Long Huynh
Alexandria
Summary
First year college student aiming to complete a degree in business. Motivated to become a skilled barber in the future and business owner. Knowledgeable about hair styling and products in the industry. Proven to enhance customer experiences by showcasing smooth daily operations and client satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Whole Foods Market
11.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure.
- Handled calls efficiently, finding resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Casino Dealer
MGM Resorts
03.2024 - 11.2024
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
Luggage Agent
Dulles International Airport
09.2023 - 03.2024
- Enhanced customer satisfaction by efficiently processing luggage check-ins and retrievals.
- Coordinated with airline staff to ensure timely delivery of luggage to designated flights.
Warehouse Worker
Amazon
02.2022 - 09.2023
- Moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Business Administration
Northern Virginia Community College
Annandale, VA05-2028
Skills
- Customer Service
- Communication
- Critical Thinking
- Willing to Learn
Languages
Vietnamese
Native or Bilingual
Timeline
Customer Service Representative
Whole Foods Market
11.2024 - Current
Casino Dealer
MGM Resorts
03.2024 - 11.2024
Luggage Agent
Dulles International Airport
09.2023 - 03.2024
Warehouse Worker
Amazon
02.2022 - 09.2023
Business Administration
Northern Virginia Community College
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