Nicholas Deaton
Salem
Summary
Experienced in inventory management and customer service, demonstrating proficiency with equipment operation during checkout processes and on the floor. Effectively handled customer inquiries and complaints while assisting with product selection, contributing to enhanced customer satisfaction. Conducted regular inventory checks and organized stock to maintain operational efficiency, ensuring accurate shelf displays. Trained new associates on store policies and procedures.
Overview
4
4
years of professional experience
Work History
Lowes Associate
Lowes Home Improvment
Salem
05.2021 - Current
- Operated equipment such as scanners and scales correctly during checkout process.
- Provided customer service support for inquiries, complaints, and returns.
- Assisted customers with selecting items and answering questions about products.
- Helped customers locate items within the store using the inventory system.
- Built relationships with customers by providing friendly customer service.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Performed cash register functions accurately and efficiently.
- Organized backroom areas to maintain a clean and organized work environment.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Handled incoming calls from customers regarding orders or other inquiries.
- Greeted customers to determine wants or needs.
- Trained new associates on store operations, policies, and procedures.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Drove and maintained the forklift while following safety procedures.
- Unloaded, organized, and stocked freight.
Education
Associate of Liberal Arts And Social Sciences -
Virginia Western Community College
Roanoke, VA05-2022
Skills
- Inventory management
- Equipment operation
- Customer service
- Cash handling
- Training
- Product knowledge
- Effective communication
- Problem solving
- Time management
- Safety compliance
- Organizational skills
- Customer engagement
- Forklift operation
- Adaptability and flexibility
- Multitasking and organization
- Problem-solving abilities
Accomplishments
- Eagle Scout
Timeline
Lowes Associate
Lowes Home Improvment
05.2021 - Current
Associate of Liberal Arts And Social Sciences -
Virginia Western Community College