Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicholas Gonzalez

Ashburn

Summary

Dynamic shift leader skilled in team supervision and cash handling. Known for a positive attitude and expertise in POS system operation, ensuring efficient service and high customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Burger King
12.2025 - Current
  • Supervised team members to ensure efficient service and adherence to operational standards.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Trained new employees on customer service protocols and food safety procedures.

Front End Associate/Lawn and Garden Associate/Paint Department Associate

Lowes Home Improvment
05.2024 - 11.2025
  • Assisted customers in product selection and provided expert advice on home improvement solutions.
  • Maintained organized displays to enhance product visibility and customer engagement.
  • Executed point-of-sale transactions efficiently and accurately for a seamless checkout experience.
  • Educated customers on product features, promoting upsell opportunities and enhancing overall satisfaction.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.

Crew Member

Burger King
08.2022 - 06.2024
  • Delivered exceptional customer service in fast-paced environment.
  • Operated kitchen equipment and maintained food safety standards.
  • Processed customer transactions efficiently using POS systems.
  • Ensured cleanliness and hygiene standards across all areas, including restrooms and common spaces.
  • Worked front counter, drive-thru and other areas.
  • Maintained front area stocked with lids, straws, sauces, and cups.

Education

Associate of Science - Chemistry

Laurel Ridge Community College
Middletown, VA
05-2027

High School Diploma -

Broad Run High School
Ashburn, VA
06-2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • POS system operation
  • Inventory counts
  • Professional appearance

Certification

  • ServSafe: Food Protection Manager Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Leader

Burger King
12.2025 - Current

Front End Associate/Lawn and Garden Associate/Paint Department Associate

Lowes Home Improvment
05.2024 - 11.2025

Crew Member

Burger King
08.2022 - 06.2024

Associate of Science - Chemistry

Laurel Ridge Community College

High School Diploma -

Broad Run High School
Nicholas Gonzalez