Dynamic shift leader skilled in team supervision and cash handling. Known for a positive attitude and expertise in POS system operation, ensuring efficient service and high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Burger King
12.2025 - Current
Supervised team members to ensure efficient service and adherence to operational standards.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Trained new employees on customer service protocols and food safety procedures.
Front End Associate/Lawn and Garden Associate/Paint Department Associate
Lowes Home Improvment
05.2024 - 11.2025
Assisted customers in product selection and provided expert advice on home improvement solutions.
Maintained organized displays to enhance product visibility and customer engagement.
Executed point-of-sale transactions efficiently and accurately for a seamless checkout experience.
Educated customers on product features, promoting upsell opportunities and enhancing overall satisfaction.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Crew Member
Burger King
08.2022 - 06.2024
Delivered exceptional customer service in fast-paced environment.
Operated kitchen equipment and maintained food safety standards.
Processed customer transactions efficiently using POS systems.
Ensured cleanliness and hygiene standards across all areas, including restrooms and common spaces.
Worked front counter, drive-thru and other areas.
Maintained front area stocked with lids, straws, sauces, and cups.
Education
Associate of Science - Chemistry
Laurel Ridge Community College
Middletown, VA
05-2027
High School Diploma -
Broad Run High School
Ashburn, VA
06-2023
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
POS system operation
Inventory counts
Professional appearance
Certification
ServSafe: Food Protection Manager Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Burger King
12.2025 - Current
Front End Associate/Lawn and Garden Associate/Paint Department Associate