Nicholas Marcelino
Centerville
Summary
Information Technology Specialist with Data Center Operation experience with an understanding of both hardware and networking troubleshooting. An individual that demonstrates strong critical thinking, self-driven, and passionate about technology. As a manager, I prioritize mentorship and team development, recognizing that investing in people is paramount to achieving sustainable success. I am committed to leveraging my leadership skills to drive impactful solutions and propel my team forward in the IT world.
Overview
12
12
years of professional experience
Work History
Data Center Operations Manager
Oracle Cloud Infrastructure
Ashburn, VA
12.2025 - Current
- Oversee a team of 13
- Managed the removal and disposal of obsolete hardware to optimize space for system upgrades
- Managed cross-functional teams, vendors, and stakeholders to complete decommission activities safely, and on schedule
- Worked with third-party vendors for equipment removal, recycling, transportation, and certified destruction services.
- Improved decom workflows by standardizing documentation
Cloud Harware Support
Oracle Cloud Infrastructure
Ashburn, Virginia
12.2024 - 12.2025
- Installed, configured, and maintained enterprise servers and cabling infrastructure in a data center environment.
- Performed hardware break/fix tasks, including replacement of Field Replaceable Units (FRUs) and troubleshooting server components.
- Worked within a multi-team ticketing system, effectively communicating with Oracle Cloud service owners and collaborators.
- Acted within defined Service Level Agreements (SLAs) to resolve assigned tickets promptly.
Data center Manager
Amazon Web service
Haymarket, Virginia
02.2024 - 12.2024
- Oversee a team of 12 individuals, monitoring technicians' performance, and serving as the primary point of contact for addressing escalated issues
- Devoted attention to daily operations, including monitoring key performance indicators conducting one-on-one meetings, overseeing staffing levels and resource distribution, advocating for safety protocols, and overseeing small-scale projects
- Recruitment, interviewing, training, and direct supervision of a team comprising Data Center technicians
- Proficient in writing professional documents
Data center Operation Lead
Amazon Web service
Manassas, Virginia
09.2022 - 02.2024
- Lead a team of data center technicians, providing guidance and support in day-to-day operations
- Monitor and maintain the datacenter's physical infrastructure, including servers, storage systems, networking equipment, and power and cooling system
- Implement best practices for datacenter operations, ensuring uptime, reliability, and adherence to industry safety standards
- Lead team meetings, take on projects out of scope, interviewing
IT Support Engineer
Amazon Web service
Manassas, Virginia
03.2020 - 09.2022
- Networking and troubleshooting (Tcp/ip, fiber issues, port issues)
- Media Auditor ensuring media is handled safely and properly disposed of according to policy
- Troubleshooting complex enterprise hardware
- Planning and tracking capacity, rack deployment, cabling, rack decommission
- Exceed expected weekly goal metric
Mechanic
DC Trails– Lorton
Lorton, Virginia
11.2018 - 03.2020
- Responsible for bus fleet maintenance and repairs
- Repairs for electrical concerns (DVD players, microphones, camera, WIFI)
- Ability to use multimeters and read electrical diagrams
Technician
Lindsay Lexus– Alexandria
Alexandria, Virginia
06.2015 - 11.2018
- Responsible for diagnosis and repair of vehicles
- Ability to work with advanced tools and equipment
- Perform routine maintenance and check out for all vehicles
- Able to take apart engines and diagnose electrical concerns
Shift Manager
U.S. Bowling–Alexandria
Alexandria, Virginia
05.2014 - 05.2015
- Provides exceptional customer service via telephone
- Responsible for day-to-day operations of the bowling alley to include inventory, payroll, deposits, and maintenance
- Duties included: inventory control, price management, merchandising, advertising, customer service, payroll, sales analysis and purchasing
- Maximized sales/profits by maintaining high levels of customer service and employee productivity
- Responsibilities included cash and banking, system sales reporting, payroll, accounts payable, accounts receivable, financial reporting, invoicing and benefits calculations
Education
No Degree -
Northern Virginia Community College
01-2016
Skills
- Information Technology Specialist
- Data Center Operation
- Hardware and networking troubleshooting
- Critical thinking
- Leadership skills
- Microsoft Office Suite
- Microsoft XP
- Mac OS
- MS Windows
- Linux
- Research capabilities
- Diagnose using a step-by-step process
- Self-motivated
- Team oriented
Timeline
Data Center Operations Manager
Oracle Cloud Infrastructure
12.2025 - Current
Cloud Harware Support
Oracle Cloud Infrastructure
12.2024 - 12.2025
Data center Manager
Amazon Web service
02.2024 - 12.2024
Data center Operation Lead
Amazon Web service
09.2022 - 02.2024
IT Support Engineer
Amazon Web service
03.2020 - 09.2022
Mechanic
DC Trails– Lorton
11.2018 - 03.2020
Technician
Lindsay Lexus– Alexandria
06.2015 - 11.2018
Shift Manager
U.S. Bowling–Alexandria
05.2014 - 05.2015
No Degree -
Northern Virginia Community College