Nicholas Reid
Chesapeake
Summary
Friendly and welcoming service associate with several years' experience working in retail. Exceptional customer service and marketing skills. Proficient in pos, refunds, returns, sales and customer support. Reliable, trustworthy and dedicated to overall customer satisfaction.
Overview
3
3
years of professional experience
Work History
Service Associate
Rite Aid
Portsmouth
02.2022 - 07.2025
- Assisted customers with product inquiries and service requests.
- Managed inventory levels and restocked shelves as needed.
- Operated cash register and processed transactions accurately.
- Collaborated with team members to enhance customer service efficiency.
- Handled returns and exchanges while following company policies.
- Educated customers about promotions and loyalty programs available.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Completed assigned tasks within established time frames.
- Participated in team meetings to discuss goals and objectives.
- Maintained store displays to ensure that merchandise was attractively presented.
- Greeted customers and assessed their needs.
- Adhered to all safety regulations when handling merchandise or operating equipment.
Education
High School Diploma -
Deep Creek Highschool
Chesapeake, VA01-2022
Some College (No Degree) - Cyber Security
Old Dominion University
Norfolk, VASkills
- Cash handling
- Inventory management
- Retail software
- Product knowledge
- Visual merchandising
- Customer service
- Team collaboration
- Time management
- Communication skills
- Problem solving
- Payment processing
- Attention to detail
- Returns and refunds
- Sales experience
- Patience and tolerance
- Client relationship building
Timeline
Service Associate
Rite Aid
02.2022 - 07.2025
High School Diploma -
Deep Creek Highschool
Some College (No Degree) - Cyber Security
Old Dominion University