Nicholas Sage
Woodlawn
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
8
8
years of professional experience
Work History
Owner
Double C Services LLC
04.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Branch Manager/Retail Loan Officer
Skyline National Bank
06.2016 - 04.2023
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for efficiency, ensuring timely execution of tasks.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and growth.
- Examined customer loan applications for loan approvals and denials.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
Education
Associate of Applied Science - Business Management & Leadership
Wytheville Community College
Wytheville, VA05-2018
High School Diploma -
Galax High School
Galax, VA06-2016
Skills
- Relationship building and management
- Sales expertise
- Excellent communicator
- Reliable
- Customer service-focused
- Team Player
Timeline
Owner
Double C Services LLC
04.2023 - Current
Branch Manager/Retail Loan Officer
Skyline National Bank
06.2016 - 04.2023
Associate of Applied Science - Business Management & Leadership
Wytheville Community College
High School Diploma -
Galax High School
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