Nicholas Smith
Reva
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Ace Hardware. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in cash handling and merchandise management, consistently ensuring a seamless shopping experience while training new staff on best practices.
Overview
3
3
years of professional experience
Work History
Cashier/Shelf Stocker
Ace Hardware
09.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Moved merchandise using pallet jacks and hand trucks.
Host/Expo Runner
Glory Days Grill
07.2020 - 06.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
Education
Certificate of Technical Studies - Auto Mechanics
Germanna Community College
Culpeper, VA12-2023
High School Diploma -
Eastern View High School
Culpeper, VA05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Reliability and punctuality
- Patience and empathy
Timeline
Cashier/Shelf Stocker
Ace Hardware
09.2021 - 03.2023
Host/Expo Runner
Glory Days Grill
07.2020 - 06.2021
Certificate of Technical Studies - Auto Mechanics
Germanna Community College
High School Diploma -
Eastern View High School
Similar Profiles
Brian P. PolkBrian P. Polk
Assistant Store Manager at Mutual Ace Hardware / Mundelein Ace HardwareAssistant Store Manager at Mutual Ace Hardware / Mundelein Ace Hardware
Daniel SolanoDaniel Solano
Glazier at Hardware New York/Ace HardwareGlazier at Hardware New York/Ace Hardware
Mathew GrubeMathew Grube
Retail Sales Associate at True Value Hardware Store / Ace HardwareRetail Sales Associate at True Value Hardware Store / Ace Hardware