Nicholas Streightiff
Amissville
Summary
Skilled Retail Parts Professional with background in managing automotive parts inventory, providing customer service, and processing transactions. Strengths include solid understanding of auto parts, effective communication skills, problem-solving abilities, and deep commitment to customer satisfaction. Past roles involved establishing rapport with customers, recommending appropriate items based on needs, and maintaining organized stock levels for optimal business operations.
Overview
2
2
years of professional experience
Work History
Retail Parts Professional
Advanced Auto Parts
Warrenton
01.2025 - Current
- Managed inventory levels and restocked shelves as needed.
- Provided technical advice on parts compatibility for vehicles.
- Operated point-of-sale systems to process customer transactions efficiently.
- Collaborated with team members to maintain a clean and organized store environment.
- Trained new employees on customer service protocols and product knowledge.
- Performed daily opening and closing procedures according to company guidelines.
- Processed customer orders, returns, and exchanges efficiently.
- Diagnosed customer complaints and identified solutions to resolve them.
- Reviewed sales reports regularly to identify problems or trends in sales performance.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Improved team member performance by devising and overseeing personalized strategies.
- Collaborated with other members of sales team to reach targets.
- Greeted customers and provided excellent customer service.
- Performed complimentary services, battery installation, testing and wiper installations.
Salesperson
Advanced Auto Parts
Warrenton
08.2023 - 01.2025
- Assisted customers in selecting automotive parts and accessories.
- Provided product information to enhance customer understanding and satisfaction.
- Developed key customer relationships to increase sales.
- Operated register, handled cash and processed credit card transactions.
- Placed orders and answered customer questions in-person, and over phone to maximize customer service.
Education
High School Diploma -
Rappahannock
Washington, VA05-2023
Skills
- Inventory management
- Parts compatibility
- Point-of-sale operation
- Customer order processing
- Vehicle diagnostics
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Employee training
- Sales performance analysis
- Conflict resolution
- Cash handling proficiency
- Returns processing
- Customer service
- Cycle counting
- Parts recommendation
References
References available upon request.
Timeline
Retail Parts Professional
Advanced Auto Parts
01.2025 - Current
Salesperson
Advanced Auto Parts
08.2023 - 01.2025
High School Diploma -
Rappahannock