Nichole Dickens
Lynchburg
Summary
Strong leader with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Hardworking and focused on completing work quickly to consistently exceed targets. Reliable leader accustomed to taking on challenging tasks. Dedicated to business success.
Overview
18
18
years of professional experience
Work History
District Manager
Retail Data
06.2021 - 11.2023
- Supervised up to 63 employees and enforced high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field employees.
- Coordinated with other district managers to actualize performance improvement strategies.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Introduced cost-saving initiatives to reduce losses and increase profit and utilized BI reports and Excel to ensure we met or exceeded the goals for the company.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Lead Data Collector
Retail Data
04.2015 - 06.2021
- Entered data by inputting numeric information using established procedures.
- Facilitated training sessions with new employees and managed weekly communication.
- Required minimal oversight while finishing all tasks and job duties, meeting all deadlines and goals to avoid delay.
- Collaborated with district manager to direct and delegate work assignments and verify execution of plans and strategies across the district.
- Supervised personnel, providing work direction and reviewing work processes.
- Stayed current with all store initiatives and communications, sharing with associates as required.
- Evaluated performance of associates and mentored underperforming employees on ways to improve.
Internet Marketer
Chat4money
07.2006 - 04.2015
- Promoted businesses via online advertising platforms such as craigslist.
- Researched markets to understand current demand and fill market gaps.
- Generated quotes for customers and helped close sales with strong communication and consultative abilities.
- Pursued new sales opportunities and capitalized on market and competitor trends to keep leads strong and sales high.
- Researched market trends and stayed current on customer preferences to better lead sales operations.
- Engaged customers to quickly identify needs, negotiate contracts and close sales.
Petition Circulator
Petitions
04.2006 - 06.2011
- Circulated petitions at various locations in order to meet the high number of signatures required to get an initiative put on the ballot.
- Validated signatures for the company to ensure only registered voters had signed the petitions.
- Completed door-to-door assignments to promote awareness and gather information.
Education
GED - General study
Dickinson Adult Learning Center
Dickinson, ND06.2004
Skills
- Quality control
- Project Management
- Profitability Optimization
- Verbal communication
- Multitasking
- Strong computer skills
- Operations Oversight
- Multi-Unit Management
- Staff Recruiting
- Strategic Planning
- Staff Development
- Decision-Making
Timeline
District Manager
Retail Data
06.2021 - 11.2023
Lead Data Collector
Retail Data
04.2015 - 06.2021
Internet Marketer
Chat4money
07.2006 - 04.2015
Petition Circulator
Petitions
04.2006 - 06.2011
GED - General study
Dickinson Adult Learning Center
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