Nichole Kindley
Suffolk
Summary
Dedicated Parts Specialist with experience in inventory management and order fulfillment.
Familiar with parts identification and effective communication, aiming to enhance customer satisfaction. Skilled at keeping parts organized and serving customers' needs.
Works efficiently to restock parts, resolve issues, and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
Flexible team player, works well in a team atmosphere or independently.
Overview
18
18
years of professional experience
Work History
Parts Specialist
Genuine Parts Co
09.2019 - Current
- Managed inventory levels to ensure timely availability of parts for customer orders.
- Coordinated logistics for order fulfillment, optimizing delivery schedules and routes.
- Trained new staff on product knowledge and inventory management processes.
- Served customers in-store and by telephone to answer questions and place orders.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Tracked parts use and charged items to customer accounts for billing.
- Conducted cash handing, credit card transactions, as well as processing deposits.
- Demonstrated knowledge of store startup operations as well as closing as a current keyholder.
Parts Delivery Driver
Tidewater Fleet Supply
06.2018 - 08.2019
- Delivered parts efficiently to various locations, ensuring timely service and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations, maintaining operational standards throughout routes.
- Streamlined delivery processes by implementing route optimization strategies, reducing transit times significantly.
- Collaborated with team members to resolve delivery issues quickly, enhancing overall service efficiency and reliability.
- Monitored vehicle maintenance schedules, ensuring all delivery vehicles remained in top condition for safe operations.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
Caregiver
Elite Home Care Llc
02.2008 - 05.2010
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status and reported changes to healthcare professionals.
- Developed personalized care plans in collaboration with families and medical staff.
- Provided companionship, fostering emotional well-being for clients.
- Managed prescription medications in accordance with company policies and applicable regulations as well as dispensing medications accurately to patients.
Education
Personal Care Aide/11042011-113N - PCA
Community Personal Care Inc.
Norfolk, VA11-2011
CPR - Medical
Tidewater Community College
Portsmouth, VA2010
High School Diploma -
Stratford Career Institute
Champlain, NY2008
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Team collaboration
- Parts identification
- Parts documentation
- Customer service
- Ordering parts
- Invoice processing
- Order fulfillment
- Sales training
- Inventory management
Timeline
Parts Specialist
Genuine Parts Co
09.2019 - Current
Parts Delivery Driver
Tidewater Fleet Supply
06.2018 - 08.2019
Caregiver
Elite Home Care Llc
02.2008 - 05.2010
Personal Care Aide/11042011-113N - PCA
Community Personal Care Inc.
CPR - Medical
Tidewater Community College
High School Diploma -
Stratford Career Institute