NICK GREENBERG
Vienna
Summary
Dynamic Assistant Manager with a proven track record at Domino's, excelling in leadership and quality control. Adept at enhancing customer satisfaction through effective communication and strategic planning. Recognized for training staff and implementing operational improvements, contributing to a thriving team environment and successful business outcomes.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Domino’s
10.2022 - Current
- Supervised daily operations by scheduling shifts and assigning duties to staff.
- Ensured compliance with safety regulations and company policies for operational integrity.
- Executed thorough opening, closing, and shift change functions to maintain standards.
- Implemented quality control measures to uphold company standards consistently.
Assistant Manager
Curio Cabinet
06.2020 - 09.2022
- Generated reports on sales trends, inventory levels, and financial performance data.
- Resolved customer service inquiries and complaints promptly to enhance satisfaction.
- Analyzed business performance metrics and forecasted outcomes for upper management.
- Executed opening, closing, and shift change procedures to uphold operational standards.
- Collaborated with management on strategic planning to achieve business objectives.
Roofer/Carpenter
Mclean Services
McLean
05.2019 - 06.2020
- Work as a part-time roofing assistant, work consisting of building decks/roofs, painting projects, cleaning gutters, and gutter repair, power washing, and carpentry.
- Build new projects and extensions on houses
- Power-wash and clean outdoor/indoor spaces
- Remove waste and back-up inside gutters
- Painting services
- Repairs
Assistant Manager
Domino's
Purcellville
03.2018 - 05.2019
- Manage a team of 12 people and handle the day to day operations of a store that grosses $1.2 million a year.
- Train and mentor new customer service representatives and delivery drivers.
- Order the products necessary for weekly creation of menu items
- Create weekly schedules for the customer service representatives, drivers, and managers
- Calculate the product inventory on a weekly basis
- Balance sales and complete daily deposits
- Open and close store as scheduled
Master Technician Apprentice
Stafford Maserati
01.2018 - 03.2018
- Promoted to apprentice position after Fiat Dealership was transitioned to Maserati Dealership.
- Worked with certified master technician to learn about repairing Maserati's.
- Completed various degrees of repairs needed to Maserati's.
- Responsible for test driving Maserati after repairs were finished.
- Received high customer satisfaction scores from customer service surveys.
- Participated in more challenging car issues such as bodywork, engine problems, and structural repairs.
- Suggested needed car parts and repairs to customers.
- Participated in Maserati required training.
Line Technician
Stafford Fiat
01.2017 - 01.2018
- Hired as a member of the auto technician team to repair Fiat cars at one of the leading Fiat dealerships in the Northern Virginia area.
- Coordinated car repairs needed with other technicians on the team.
- Received high customer satisfaction scores from customer service surveys.
- Completed basic car repair work such as oil changes, tire rotations, and brake replacement.
- Suggested needed car parts and repairs to customers.
- Participated in Fiat required training.
Education
Certificate of Technical Studies -
WANADA Automobile Dealer Education Institute Program
Tysons Corner, VA03.2018
High School Diploma -
George C Marshall High School
Falls Church, VA06.2016
Skills
- Leadership and management
- Staff supervision
- Quality control
- Culinary skills
- Cash handling
- Communication skills
- Strategic thinking
- Attention to detail
- Multitasking and organization
- Active listening
- Vehicle maintenance
Additional Information - Skills And Expertise
- Management
- Customer Service
- Food Preparation
- Auto Repair
- Network Administration
Timeline
Assistant Manager
Domino’s
10.2022 - Current
Assistant Manager
Curio Cabinet
06.2020 - 09.2022
Roofer/Carpenter
Mclean Services
05.2019 - 06.2020
Assistant Manager
Domino's
03.2018 - 05.2019
Master Technician Apprentice
Stafford Maserati
01.2018 - 03.2018
Line Technician
Stafford Fiat
01.2017 - 01.2018
Certificate of Technical Studies -
WANADA Automobile Dealer Education Institute Program
High School Diploma -
George C Marshall High School
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