Nick Yardley
Richmond
Summary
Detail-oriented Box Office Manager executing event management support in pre-event operations and logistics. Demonstrated leadership to coordinate activities and events with maximum efficiency. Excellent communication and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Box Office Manager
Live Nation
Richmond
02.2025 - Current
- Built and maintained events using Ticketmaster platforms (TM1, Archtics), ensuring accurate ticketing, access control, and reporting
- Oversaw day-to-day box office operations, including staff management, scheduling, budget oversight, and financial reporting
- Partnered cross-functionally with marketing, production, and venue operations teams to deliver seamless event experiences and maximize ticket revenue
Senior Manager, Ticket Operations
NASCAR
Richmond
11.2021 - 02.2025
- Managed comprehensive ticket inventory for Richmond Raceway, including season tickets, corporate hospitality, luxury suites, campgrounds, and parking, ensuring seamless operations and maximized revenue
- Led all consumer-facing, corporate, and marketing-driven ticket sales initiatives, delivering consistent, accurate fulfillment and real-time reporting
- Provided ticketing and on-site operational support at key NASCAR-owned properties including Darlington Raceway, Martinsville Speedway, Watkins Glen International, and Bowman Gray Stadium
Ticket Operations Manager
Amarillo Sod Poodles
Amarillo
09.2018 - 08.2021
- Directed ticket operations for all events at HODGETOWN, including baseball games and concerts.
- Implemented ticket office protocols and operational processes for new team and venue.
- Recruited, trained, and managed ticket office staff to ensure high performance and efficiency.
Ticket Operations Supervisor
Reno Aces
Reno
01.2018 - 09.2018
- Fulfilled all group and season ticket contracts, ensuring accurate and timely distribution.
- Generated detailed event reports for Reno Aces games to provide management with valuable data.
- Trained ticket window staff on sales system to improve operational efficiency and customer service skills.
Ticket Operations Assistant
El Paso Chihuahuas
El Paso
02.2017 - 10.2017
- Managed Santa Fe ticket office on gamedays, ensuring smooth operations and excellent customer service for all inquiries.
- Oversaw will call operations across departments to facilitate efficient processing of ticket requests.
- Provided assistance with guest services during outside events held at stadium.
Education
Bachelor of Science - Sport Mangement
State University of New York At Cortland
Cortland, NY05-2017
Associate of Science - Sport Management
State University of New York At Delhi
Delhi, NY12-2015
Skills
- Event management
- Staff training and development
- Team collaboration
- Customer Service
- Pricing strategy and planning
- Relationship management
Timeline
Box Office Manager
Live Nation
02.2025 - Current
Senior Manager, Ticket Operations
NASCAR
11.2021 - 02.2025
Ticket Operations Manager
Amarillo Sod Poodles
09.2018 - 08.2021
Ticket Operations Supervisor
Reno Aces
01.2018 - 09.2018
Ticket Operations Assistant
El Paso Chihuahuas
02.2017 - 10.2017
Bachelor of Science - Sport Mangement
State University of New York At Cortland
Associate of Science - Sport Management
State University of New York At Delhi
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