Nickolas Vroustouris
Woodbridge,VA
Summary
To further my career in multi-family property management that maximizes my strengths and work experience.
Overview
9
9
years of professional experience
Work History
Leasing Manager
Greystar Property Management
Finley At Fairfax Corner
01.2024 - Current
- Took an active role in renewal process with residents conducting outreach with phone calls and emails to maintain the renewal tracker daily.
- Managed resident accounts in Yardi, assessing and adjusting charges including late fees and miscellaneous account items.
- Supported renovation process through pre-move-out inspections, unit code updates, and communication with property manager to ensure seamless unit transition.
- Collaborated with maintenance teams and contractors to address property work orders and other property upkeep.
Leasing Consultant
Greystar Property Management
Finley At Fairfax Corner
05.2020 - 01.2024
- Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment
- Communicate effectively with on-site associates, residents, and vendors through email and phone calls to ensure move in ready apartments
- Performed daily duties routinely such as following up with prospects and emailing prospective residents through the queue
- Effectively communicating with residents everyday through email and phone calls to provide the upmost service
- Performed conflict resolution skills by negotiating with residents with their specific issues
- Assisted the property manager with hosting resident events and functions at the property
Recreational Sports Supervisor
Virginia Tech Recreational Sports
08.2017 - 03.2020
- Hearing, speaking, and answering office telephone system
- Addressed concerns and resolving issues in order to provide exemplary customer service
- Use Risk Management principles in the workplace
- Oversight of shift activities for a team of four
Greystar Intern
The Retreat at Blacksburg
06.2019 - 08.2019
- Communicate effectively with on-site associates, residents, and guarantors through email and phone calls
- Follow up on delinquent tenants and coordinated collection procedures
- Conducted tours with perspective residents
- Audited leasing files in order to ensure compliance and accountability
- Performed duties such as inputting invoices and receipts for processing
- Collaborated with multiple team members and vendors in order to consistently produce move in ready apartments
Education
B.S. - Apparel, Housing, and Resource Management, Property Management Major
Virginia Tech
Blacksburg, VA01-2020
Skills
- Work Ethic
- Resident Relations
- Effective Communication Skills
- Knowledge of General Business Operations
- Ability to Multi-task and work in groups and independently
- Knowledge of basic Accounting Information
- Proficient in Yardi
- Proficient in MS Application (including Excel and Powerpoint)
Timeline
Leasing Manager
Greystar Property Management
01.2024 - Current
Leasing Consultant
Greystar Property Management
05.2020 - 01.2024
Greystar Intern
The Retreat at Blacksburg
06.2019 - 08.2019
Recreational Sports Supervisor
Virginia Tech Recreational Sports
08.2017 - 03.2020
B.S. - Apparel, Housing, and Resource Management, Property Management Major
Virginia Tech