Nicolae Deviza
McLean
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
10
10
years of professional experience
Work History
Community Manager
Greystar
10.2023 - Current
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Overseeing budgets, setting rent prices, managing expenses, and optimizing the financial performance of the property
- Record-keeping, managing contracts, and overseeing property-related paperwork.
- Effectively advertising properties, attracting potential tenants, and managing lease negotiations and renewals.
- Maintain property by investigating and resolving tenant complaints, enforcing occupancy rules, inspecting vacant units and completing repairs
- Coach employees, provide direction to optimize performance, and make sure the owner's standards are met across all service areas.
Assistant Property Manager
Greystar
02.2024 - 10.2024
- Assisted manager in organizing, planning and implementing strategy
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Play a role in achieving community financial goals with assisting in the development, preparation and administration of the community’s capital and operating budgets.
- Monitor timely receipt and reconciliation of rent collections
- Maintained excellent customer service relationship with residents, vendors, co-workers
Leasing Consultant
Greystar
01.2023 - 02.2024
- Showed prospective tenants apartments and discussed occupancy terms, rental criteria, apartment features, and property amenities via phone and e-mail.
- Evaluate clients’ requirements and financial prosperity to make personalized presentations.
- Coordinated move ins and move outs to provide for an enjoyable experience for all residents.
Leasing Consultant
Crest Asset
05.2020 - 12.2022
- Assisted 300+ prospect tenants with finding their next apartment through filling out paperwork to completion, verifying income, processing background checks and other information before accepting lease approval.
- Conducted property showing to highlight features, answer questions and address concerns to close contracts.
- Responded to request and scheduled appointments for property showings.
Call Center Representation
New York City 311
08.2019 - 12.2020
- Handled 100+ calls with friendly greeting to create positive inbound calling experience for customers.
- Maintained a positive attitude and focused on customer satisfaction while handling a large volume of customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Server Host
Café Sabarsky
11.2015 - 05.2017
Assistant Manager
Orchard Restaurant
12.2014 - 10.2015
Education
High School Diploma -
Lyceum Petru Zadnipru
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Central Texas College
04.2025
Skills
- OneSite
- Yardi
- Blue Moon
- Background Check Process
- Lease Renewals
- Dependability
- Cultural awareness
- Relationship building and retention
- Adaptability
- Policy administration
- Tenant and eviction laws
- Maintenance and repair coordination
- Community marketing
Accomplishments
- Supervised team of [Number] staff members.
Languages
English
Full Professional
Romanian
Native or Bilingual
Russian
Professional Working
Timeline
Assistant Property Manager
Greystar
02.2024 - 10.2024
Community Manager
Greystar
10.2023 - Current
Leasing Consultant
Greystar
01.2023 - 02.2024
Leasing Consultant
Crest Asset
05.2020 - 12.2022
Call Center Representation
New York City 311
08.2019 - 12.2020
Server Host
Café Sabarsky
11.2015 - 05.2017
Assistant Manager
Orchard Restaurant
12.2014 - 10.2015
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Central Texas College
High School Diploma -
Lyceum Petru Zadnipru
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