NICOLE SERPAS
Alexandria
Summary
Esthetician graduate who enjoys working with all people, and is passionate about skincare, whose goal is to help others improve their own skin. Skilled esthetician known for high productivity and efficient task completion. Possess specialized skills in facial treatments, waxing, and skin analysis. Excel in communication, time management, and client satisfaction, ensuring optimal service delivery in every interaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Technician II
Virginia Health Center
Arlington
09.2021 - 03.2024
- Assists residents with feeding, dressing, bathing, oral hygiene, bed changes and related personal care
- Observes residents to report physical and behavioral symptoms to medical personnel in charge
- Takes and records resident’s blood pressure, temperature, pulse, respiration, and weight
Customer Service Associate
The Home Depot
Alexandria
08.2018 - 09.2021
- Work closely with customers, address their questions/concerns regarding Home Depot products and home improvements
- Train new hires regarding Home Depot rules and procedures in addition to standard cashier procedures such as sales and returns
- Answer phone calls and took customers’ requests, contacted other stores to determine merchandise availability and made purchase order requests on an as-needed basis
Education
License - Esthetician
Aveda Arts & Sciences Institute
Arlington, VA06.2024
High School Diploma -
Bryant High School
Alexandria, VA06-2019
Skills
- Team collaboration
- Effective communication
- Relationship building and management
- Patient observation
- Attention to detail
- Sanitation practices
Certification
- Clinical Technician II Program
Awards
Recipient of Home Depot’s Homer Awards, 2018-2021
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Clinical Technician II
Virginia Health Center
09.2021 - 03.2024
Customer Service Associate
The Home Depot
08.2018 - 09.2021
License - Esthetician
Aveda Arts & Sciences Institute
High School Diploma -
Bryant High School
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