Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicole Urquidi

Harrisonburg

Summary

Motivated leader with talent for guiding teams to achieve operational excellence in warehouse environments through great communication and proactive approach. Known for building strong relationships and driving continuous improvement in fast-paced settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Supervisor

Target
09.2021 - Current
  • Supervised, scheduled, and trained staff to drive safe and efficient operation of warehouse and delivery functions.
  • Directed daily activities and workload for warehouse team to achieve output goal requirements.
  • Managed and directed daily activities of production and operations.
  • Supported safety programs to reduce or eliminate employee injuries.
  • Conducted regular audits of inventory levels and accuracy to identify discrepancies or areas of improvement.
  • Evaluated employee performance, motivating and disciplining staff when necessary.
  • Monitored and reported on daily productivity performance metrics.
  • Collaborated with workers and managers to solve work-related problems.
  • Maintained safe worked environment by monitoring safety procedures and equipment.

Front End Supervisor

Walmart
03.2021 - 09.2021
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Assisted managers with employee recruitment and interviews.
  • Recommended employees for promotion and performed corrective actions to reduce misconduct.
  • Opened and closed cash registers, balanced cash drawers and made deposits.
  • Processed customer discounts, returns and refunds according to store policies.
  • Delegated tasks to team members according to project requirements and employee strengths.

Warehouse Worker

Best Buy Distribution
04.2020 - 02.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Received work assignments from order system to fill orders.
  • Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly.
  • Packaged and sealed products according to order size and specifications.

Warehouse Associate

Marshalls Distribution Center
08.2019 - 04.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Team Leader

Hardee's
06.2018 - 11.2018
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Read and followed cash register totals and verified against cash in till.
  • Provided guidance to the team on best practices for completing tasks efficiently and accurately.
  • Demonstrated excellent problem-solving and decision-making skills in resolving conflicts between team members.
  • Notified supervisors of overarching customer and team member concerns.

Education

Associate of Applied Science - Business Administration And Management

Excelsior University
Albany, NY
05-2025

Skills

  • Warehouse operations
  • Inventory management
  • Problem-solving
  • Warehouse organization
  • Team monitoring
  • Efficient data entry
  • Attention to detail
  • Order picking and processing
  • Material handling
  • Staff management
  • Warehouse logistics
  • Operations management
  • Forklift operations

Certification

  • Forklift
  • Order picker
  • Tugging equipment
  • Pallet rider

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Supervisor

Target
09.2021 - Current

Front End Supervisor

Walmart
03.2021 - 09.2021

Warehouse Worker

Best Buy Distribution
04.2020 - 02.2021

Warehouse Associate

Marshalls Distribution Center
08.2019 - 04.2020

Team Leader

Hardee's
06.2018 - 11.2018

Associate of Applied Science - Business Administration And Management

Excelsior University
Nicole Urquidi