Nicole Vidovic Reque

• Supervised team members to ensure smooth daily operations.
• Trained new employees on food preparation and customer service standards.
• Managed inventory levels and organized stockroom for efficiency.

Leverage menu knowledge and sales strategies to exceed daily sales goals, efficiently managed customer orders, transactions, and

resources, and ensured adherence to health and safety standards for a seamless dining experience.

▪ Gain thorough knowledge of the restaurant’s food and beverage menu, along with current promotions and sales, and

recommended entrée pairings to consistently exceed daily sales goals.

▪ Accurately input customer orders into POS systems while managing food resources efficiently in a fast-paced environment,

ensuring timely service and optimal customer satisfaction.

▪ Operate POS terminals to process customer orders, handle credit card transactions, and accurately record cash payments,

ensuring a seamless and efficient checkout process.

▪ Manage gift card transactions involving large cash amounts, ensuring accurate processing and maintaining security standards

during high-volume sales periods.

▪ Complete comprehensive training in food handling and equipment sanitation processes, adhering to health and safety standards

to ensure a hygienic and safe dining environment.

• Greeted visitors and provided information about community center programs and services.
• Managed appointment schedules for facility usage and special events.
• Answered phone calls and directed inquiries to appropriate staff members.

Managed cash transactions, ensured safety and well-being of patrons, performed administrative tasks, supervised children during

activities, and facilitated effective communication across multiple channels to support smooth operations.

▪ Handle cash transactions in high-traffic environments, ensuring accurate handling and balancing of cash drawers while

maintaining smooth operational flow during peak hours.

▪ Ensure the safety and well-being of patrons throughout shifts by monitoring activities, addressing potential hazards, and

providing assistance as needed to maintain a secure environment.

▪ Manage reception calls and performed various computer-based administrative tasks, ensuring smooth communication and

support for both customers and internal teams.

▪ Supervise toddlers and children during sports activities, ensuring their safety and providing guidance to prevent injuries while

fostering a positive, active environment.

▪ Juggle multiple responsibilities, including handling radio calls and responding to inquiries, ensuring quick and effective

communication across various channels to support operations.

• Supervised daily operations to ensure smooth restaurant functionality.
• Trained and mentored new staff on service protocols and menu knowledge.
• Coordinated team schedules to optimize coverage during peak hours.