Nicole Wrobleski
New Kent,VA
Summary
Accomplished Business Manager and licensed cosmetologist , Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
20
20
years of professional experience
Work History
Operations Manager
Party Perfect
12.2023 - 05.2025
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Sales Manager
Savvy Event Rental
01.2020 - 01.2021
- Identify leads, consult with clients to determine project needs.
- Create customer quotes/orders using Party Track Software
- Schedule deliveries to ensure maximum efficiency
- Create project layouts using CAAD, submit and revise for customer approval.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Increased sales revenue by developing and implementing effective sales strategies.
Owner
Nikki’s Hair Salon
01.2007 - 12.2020
- Preformed and manage all aspects of salon, inventory management, appointment scheduling, salon budget, haircuts, coloring, Ect.
- Licensed Cosmetologist.
- Consulted with customers to assess needs and propose optimal solutions.
- Learned and remained updated on statutory requirements and regulations.
Sales Manager
Wrobleski Party Rentals
01.2005 - 01.2019
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Responsible for all client reservations, orders and deliveries.
- Communicated with suppliers to reconcile invoice payments.
Education
Cosmetology - Cosmetology
Head Hunter School of Hair Design
Portland, ME04.1996
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Inventory management
Timeline
Operations Manager
Party Perfect
12.2023 - 05.2025
Sales Manager
Savvy Event Rental
01.2020 - 01.2021
Owner
Nikki’s Hair Salon
01.2007 - 12.2020
Sales Manager
Wrobleski Party Rentals
01.2005 - 01.2019
Cosmetology - Cosmetology
Head Hunter School of Hair Design
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