Nida Zainab
Manassas
Summary
Results-driven professional specializing in security operations with a strong track record in incident response coordination and security system troubleshooting. Demonstrated problem-solving abilities and adaptability enhance security frameworks and operational efficiency. Proven experience in manual labor and equipment operation, ensuring a clean and organized workspace. Committed to safety and excellence, ready to contribute effectively to team objectives.
Overview
15
15
years of professional experience
Work History
SOC Operator
Allied Universal Security Services
Manassas
09.2023 - Current
- Monitored security systems and cameras for suspicious activities.
- Responded to alarms and incidents promptly and effectively.
- Coordinated communication between security personnel and local authorities.
- Assisted in training new operators on security protocols and procedures.
- Prepared detailed reports on daily security operations and incidents.
- Maintained accurate logs of all security activities during shifts.
- Collaborated with team members to enhance overall security strategies.
- Maintained and operated control systems for system operations, including monitoring alarms, responding to emergency situations and troubleshooting equipment failures.
- Executed work orders issued by supervisors according to established guidelines.
- Communicated effectively with co-workers concerning operational issues that may arise during shift changeovers or while on duty.
- Coordinated with other departments to ensure safe working environment during shift operations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Assistant Operational Manager
Askari Bank
Sahiwal
10.2010 - 12.2013
- Coordinated daily operations for customer service and branch activities.
- Managed communication between departments to resolve operational issues.
- Trained staff on banking procedures and compliance standards.
- Assisted in implementing process improvements for operational efficiency.
- Supported management in preparing reports and analyzing data trends.
- Facilitated staff meetings to promote teamwork and collaboration.
- Ensured adherence to company policies and regulatory requirements in operations.
- Reduced operational expenses by developing and implementing initiative.
- Created detailed reports on operational activities for senior management review.
- Maintained relationships with internal and external stakeholders to facilitate collaboration on projects.
Education
MBA - Finance
Bahauddin Zakariya University
Multan, Pakistan 03-2009
Skills
- Team collaboration
- Operational efficiency
- Communication management
- Conflict resolution
- Attention to detail
- Adaptability to change
- Problem solving
- Social engineering awareness
- Critical thinking
- Effective communication
- SIEM tool proficiency
- Cybersecurity best practices
- First aid training
- Security incident reporting
- Monitoring security systems
- Incident response coordination
- Alarm troubleshooting
- Security reporting standards
Languages
English
Professional
Urdu
Professional
Punjabi
Professional
Turkish
Elementary
Arabic
Elementary
Timeline
SOC Operator
Allied Universal Security Services
09.2023 - Current
Assistant Operational Manager
Askari Bank
10.2010 - 12.2013
MBA - Finance
Bahauddin Zakariya University